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“No pool - false information”

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Hotel Zenit Sevilla
Ranked #29 of 178 Hotels in Seville
Reviewed 17 September 2017

This hotel is lovely & we have stayed here before & recommended it to others, but our impression this time is not so good as despite being promised the pool was ready for use - they do not have a licence so it is not. I would not mind so much except we made specific enquiries in Spanish a couple of months ago & were assured it was ready. Given the heat (& yes we have been in Seville a few times before so knew what to expect), if we had known the pool wasn't ready we would have booked elsewhere. Just a heads up for anyone else specifically staying here for a pool. If you don't care about a pool then I highly recommend this hotel.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Judi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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18 - 22 of 661 reviews

Reviewed 30 August 2017 via mobile

Excellent hotel. It is quite close to many monuments and the bus stop is just outside the hotel gate. The ambience of the lobby is very beautiful. The hotel is tastefully done with plain wood. Rooms are quite spacious. Bathrooms are big. All other facilities are provided. Buffet breakfast is a good spread of everything. Cold cuts, fruits, breads, hot and cold beverages etc are all laid well. Staff is very friendly and hospitable. They are helpful too. They give you a map of Seville as soon as you check in.

Stayed: August 2017, travelled with family
Thank Anjali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017 via mobile

We stayed here with a family of 6. It is important to mention at the outset that all prior negative reviews of this hotel are based on its status prior to its renovation. This hotel was shut down for 10 months, completely refurbished and then reopened in May 2017 with a modern Scandinavian aesthetic, blonde wood and white walls.

The rooms are spacious, very comfortable (with the exception of uncomfortably high bed pillows) excellent bathrooms (you can use the hand shower and rain head simultaneously!) and the rooms are even equipped with bluetooth speakers in the ceiling to which you can pair your device and stream music.
The rooms are a great value for the money, we stayed for three nights, it's about a 1 mile walk to the cathedral and real alcazar.

The cons are that for this level of hotel, the desk staff knew virtually no English, only one of the mangers knew English well enough to converse but was only marginally helpful for any issues/queries (I recall the name but I'm going to be kind and not take names on this forum). The breakfast is standard fare for a European hotel with included bkfst, however we were there for three nights and not once did they replenish the cereal dispensing machines and when I requested one that was virtually empty, the waitstaff I felt pretended not to understand.
Four members of our party of 6 were visiting from the states and we ended up with a quadruple room that was essentially a suite connected to a room via a vestibule and ended up being a comfortable arrangement.
Despite the cons, the decor of the hotel, general comfort, location and spaciousness compensated for me to recommend this hotel to visiting families from the US.

Stayed: August 2017, travelled with family
Thank Mobeen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2017

We stayed here for two nights and were very happy as the hotel appears to have just reopened after a recent refurbish, the rooms are lovely and the new bathrooms top notch.
The location is great, very handy to the old town, bullring and other attractions.
Will definitely stay here on our next visit to Seville.
We only had breakfast here and a few drinks at the bar both nights, service was very good as was the breakfast selection

Stayed: May 2017
1  Thank Setep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Z, Gerente at Hotel Zenit Sevilla, responded to this reviewResponded 6 July 2017

Thank you very much for your opinion. Its a pleasure for us that you enjoyed the design and confort of the New Hotel Zenit Sevilla, our nicely staff, our breakfast buffet and our central location.
We sincerely thank you that you have assessed us and look forward to seeing you again on your next visit to Sevilla. Jesus C. Manager

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Reviewed 21 June 2017 via mobile

We stayed here for 2 nights. The location in Triana is perfect and it is not necesary to take neither taxi nor bus to the city center, just a 15 minute walk.

The Hotel has been refurbished and the rooms are new now.

Good breakfast

Stayed: June 2017, travelled as a couple
1  Thank mgomez01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Direccion Z, Gerente at Hotel Zenit Sevilla, responded to this reviewResponded 30 June 2017

Thank you very much for your opinion. Its a pleasure for us that you enjoyed the design and confort of the New Hotel Zenit Sevilla and our central location.
We sincerely thank you that you have assessed us and look forward to seeing you again on your next visit to Malaga.Jesus C. Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Zenit Sevilla

Address: Calle Pages del Corro 90 | En el Barrio de Triana, 41010 Seville, Spain
Phone Number:
Region: Spain > Andalucia > Province of Seville > Seville
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Luxury Hotel in Seville
#44 Romantic Hotel in Seville
#45 Family Hotel in Seville
Price Range: RM274 - RM830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zenit Sevilla 4*
Number of rooms: 128
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Also Known As:
Zenit Sevilla Hotel
Zenit Sevilla Seville

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