I booked this hostel through booking.com with free cancellation. Prior to the cancellation date, the hostel took my money, which at the time was fine. I then had a friend wanting to join me on the holiday and unfortunately, there was no accommodation available for her to stay here, meaning I had to cancel. I contacted the hostel asking for them to refund my money, which they agreed. To my surprise, they took out a further amount of €90 again, rather than refunding. They apologised for the error, but to this day I have still not received me 2 x €90 money back. They said they have sent the money, but over a month later it still hasn't been received and I've had to dispute the charges through my bank. No offer of compensation at all. They are pretty much saying, we sent the money, now its your problem. I'm sure the hostel is nice, but this experience has been terrible. Disappointed.