We booked a room with garden and sea view so for 3 nights it came to about £470 ish.... we arrived to a pleasant lady on reception, she gave us a drink on arrival to get ourselves from the bar, was a nice gesture.
We got to our room which was clean and well presented, but it was very small. Regardless, the TV and Balcony were good and the bed was comfortable and not split like so many other twin/double rooms in Spain which is why we booked this hotel.
We had breakfasts on the 3 mornings, for a 4 star, despite the produce being pretty fresh, I have seen better spreads in like for like hotels... I’m unsure if it’s due to covid but it seemed a bit limited for something of this price range. If I knew this, we probably would not have bothered with the breakfast included option.
Around the pool was clean and tidy, was good although there didn’t seem to be enough sun beds, the hotel wasn’t to full capacity and there seemed like there was only just about sufficient.... but for us, at this time everything was ok. The poolside food and drinks took time to serve, but were freshly prepared and tasty with decent portion sizes too, very nice. Could be improved by offering table service to the sun beds, thought this was a bit lack lustre as would make a huge difference to the overall experience.
Apparently you need to pay extra for the spa, which I think is a bit naughty for a hotel in this price range and status of offerings. We didn’t use it and hadn’t planned to anyway, but I can see how this would be less than favourable to other paying customers perhaps.
The location is a great location, although it’s not directly on the front by the boats, the view of the harbour was apparent from our 9th floor room and it is literally a 5-7 minute walk down to the boat side area with restaurants and bars.
The staff, most were unfriendly (although not all), most were a bit pushy and serious. Although the chefs were friendly at breakfast. I even tipped the bar man to see if he would soften, and he did a bit, either way, we thought that 3 knocks on our door on the hour up to check out was uncalled for. At first the chamber maid walked in on me on the toilet, she was apologetic but then went on to knock a further 2 times, checkout is not until 12, so to be doing this from 10.45 all the way up until midday is just not cricket. Upon checkout, the lady was rude and unfriendly. If it wasn’t for this, I’d say go and stay here, but because of this, it does taint the overall experience, I’m quite sure there are places with friendlier staff all round. The staff let this place down unfortunately.
Despite all the above, the hotel was very clean and all spaces were well kept. Wherever you choose to stay, get a scooter and explore the island. Majorca is stunning - enjoy x
