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shogunturi
Lachen, Switzerland

Great city stay

Review of Almudaina Hotel
5.0 of 5 bubblesReviewed 17 May 2021via mobile
Almudaina is a city hotel right next to a big department store in the heart of P.d.M.
It looks a bit lost surrounded by countless shops and cafes under the arcs of a major shopping street.
Reception area is very small and has nothing more than a reception desk and two elevator doors.
Beside that, the boutique style hotel offers everything for a relaxed city stay. Nice and bright comfortable rooms, good beds, a wet zone with a tight shower cabin and good wifi connection.
It is worth to pay a bit more for the rooms with view to the south towards the sea and the cathedral. They start approximately from 6th floor on.
The top floor balcony restaurant, they use it for breakfast, offers a “one million dollar view” over the roofs of the old town to the yacht harbour and the open sea.
Will certainly chose it again..
Date of stay: May 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almudaina Mallorca, Otros at Almudaina Hotel, responded to this review
Responded 7 Jul 2021
Dear customer

Thank you very much for your lovely comment on TripAdvisor.
We are happy to know that you have enjoyed your stay at our hotel, and that everything has been to your liking, for us, that is our priority.
What a joy it is to know that you have been able to enjoy our Skybar and its wonderful views and service.
We hope to see you again in the next occasion.

Best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 19 July 2020

Almuadina Hotel is a great city hotel with a great location, friendly staff, lovely rooftop terrace and nice rooms. Also the breakfast is quite good and offers a wide range. I can definitely recommend the hotel!

Date of stay: August 2019
    • Value
    • Sleep Quality
    • Service
2  Thank Ca_133
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almudaina Mallorca, Otros at Almudaina Hotel, responded to this reviewResponded 7 July 2021

Dear customer:

Thank you very much for your comments.
We are delighted to hear that he has enjoyed his stay with us.
We hope to see you again soon.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2020 via mobile

Apologies for this really late review, but better late than ever. Having enjoyed our 4 night short break last here in Palma in June 2019, , we decided that we wanted to return again.

Once again my husband and I could not fault the hotel at all. We were given a room at the back of the hotel on the 2nd floor again. We could not fault the room. Once you opened the door to the room you did not realise that you were in the middle of a main city.

The Sky Bar is a must and the spread of food at Breakfast was really good, setting you up for a day of sightseeing.

Whilst we were there we time we celebrated New Year and booked in the Sky Bar for their New Year’s Eve meal. The meal was absolutely stunning and highly recommended. We enjoyed it so much that we have booked to hopefully go back this December to celebrate New Year’s Eve again. We will hopefully be able to book in again for their New Year’s Eve meal.

Looking forward to returning.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank MrsT68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almudaina Mallorca, Otros at Almudaina Hotel, responded to this reviewResponded 7 July 2021

Dear customer

Thank you very much for your nice comment, no matter how late it is, for us it is a pleasure to know that you enjoy your stay with us.
We will pass on your kind words to our staff and we are delighted to see you again at the next time.
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020 via mobile

Myself and partner stayed at this hotel for four nights on a trip to Palma. This has to be one of the best hotels we have ever stayed in. Lovely decor spotlessly clean and amazingly helpful staff. The breakfasts were fantastic with plenty of choice and a very high standard of food available. Make sure you visit the skybar the views of the city are amazing and the food is lovely. I would not hesitate to recommend this hotel. We are going back to Palma in October and will definitely be staying at the Almudaina Hotel

Date of stay: March 2020
Trip type: Travelled as a couple
2  Thank steesh279
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H Almudaina P, Director de Relaciones con Clientes at Almudaina Hotel, responded to this reviewResponded 9 March 2020

Dear customer

We are proud when we read comments, like yours, about our hotel.
We appreciate your kind words to our staff, and we will certainly convey your words.
For us, there is no better satisfaction than knowing that our clients enjoy their stay with us, and everything is to their liking during their holidays.
We will be happy to see you again in October, and we would like to recommend that you visit our website, in order to obtain the best offers and prices for your next stay.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2020 via mobile

Positives first - spotlessly clean property, high quality bedding, comfortable beds, well equipped rooms. Single rooms small (we knew that on booking) but adequate. Buffet style breakfast outstanding - everything incredibly fresh, high quality and utterly delicious! Location perfect for exploring beautiful Palma. Views from Sky bar amazing. Lunch excellent and very good value for money.

Less positive - Renovation works caused no disruption but unpleasant odour of sewage in one of the two lifts and also on opening window.
Cleaning staff “removed” two engraved glasses from my room (a gift). Eventually located and returned. Informed this was “a mistake”(!!!) Still waiting on an actual apology though.

Date of stay: March 2020
1  Thank sibabe56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H Almudaina P, Director de Relaciones con Clientes at Almudaina Hotel, responded to this reviewResponded 9 March 2020

Dear customer:

Thanks you for you comment at TripAdvisor

We are glad to know that you have enjoyed your stay at our hotel, and that both your room and the breakfast services were to your liking.
We love knowing that your view of our Skybar has been to your liking, and that you have enjoyed both a pleasant meal and spectacular views of the old town.

We would like to apologize both for the inconvenience you may have had, due to the improvements we are making in our hotel, as well as to the incident with your glasses. We will take note of your comment at our next quality meeting.
We sincerely hope to see you again and thus be able to offer you a better experience with us.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2020

The location of the hotel can not be faulted being situated in an up-market shopping street just a pleasant walk from the old town, marina and numerous restaurants and bars. A taxi rank and bus stop are just a few metres away. We requested a room at the back of the hotel; it was quiet, with modern furniture and fittings and very comfortable. It had a huge balcony with table and chairs but the only outlook was of the blank gable end of the adjoining building just a couple of metres away and the sun never shone on it. The usual comprehensive self-service breakfast with an excellent range of hot and cold items was served in a light and airy room. There is a bar and small restaurant on the 8th. floor and a viewing terrace above that with superb views towards the cathedral. All staff that we met went out of their way to be friendly and helpful. We will definitely go back again to this hotel but will request a room at the back of the hotel on one of the upper floors to get a view.

Date of stay: November 2019
    • Value
    • Rooms
    • Service
2  Thank JOHN C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
H Almudaina P, Director de Relaciones con Clientes at Almudaina Hotel, responded to this reviewResponded 1 February 2020

Dear MR. John

Thanks you for you lovely review at TripAdvisor.

It delights us when we read comments, like yours. We are delighted to know that your stay has lived up to your expectations, we also want to thank you, your kind words, towards our staff.
We have noticed, that on your next visit, you want to book one of our Superior Rooms, and for the same reason, we would like to recommend that you visit our website, since only in it you can book a Superior Double Room, in addition, you will always get the best offer and prices on it.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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