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Elman A.
Russia

The staff were exceptional they really give the hotel its face.

5.0 of 5 bubblesReviewed 27 Jul 2019
The staff were amazing - professional, attentive and pleasantly polite. The bed and the linen were comfortable and of high quality. The breakfast was worth the money. The hotel is located in possibly one of the best spots of the center of Palma - most attractions are a walking distance away.

The room was less clean than we expected. The closet and the hangers were dusty and the floors were poorly moped. Some of the basic amenities were missing such as shelves and hangers for the towels in the bathroom.
Date of stay: July 2019
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Palladium, Director de Relaciones con Clientes at Hotel Palladium Palma, responded to this review
Responded 29 Jul 2019
Dear Elmanagaev,

Thank you very much for your opinion, your review is very important for us, as it helps us improve day by day.
First of all we would like to thank you for choosing us for your stay in Palma, we hope you enjoyed your time in island.

We are very happy to hear that you enjoyed your stay with us, and we are pleased to know that our staff and did meet your expectations.

It is true that our location is exceptional, as we are located in walking distance of the most important places.

We are very sorry that the cleaning of the room wasnt the one you expected, we will take a note of the incidence you are explaining in the review.

We hope to welcome you again at hotel Palladium in the future.

We remain with
Best regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews airport bus city break nice hotel in a great location old town fast wifi buffet breakfast night porter rooms are modern excellent city enjoyable stay restaurants and bars short break minute walk comfortable bed night stay quiet street top floor
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Reviewed 18 July 2019 via mobile

I spent 8 nights here and would stay again. I was in Palma on business so did not want a beach resort and the Palladium was perfect. My room had a beautiful view including the harbour and castle in one direction and the Tramuntanas in the other. I could walk everywhere but buses were handy and the receptionist called taxis for me. Over the week I spoke to many staff from check in reception breakfast service to housekeeping and the bar/room service and the night porter. Everyone did their job with a positive attitude and nothing was too much trouble. I didnt have any problems so it was little things like a bus route question was responded to by them generating a timetable print out from the web or a map showing the nearest stamp sellers (tobaconists in Spain). many hotels are comfortable so I think having great staff can make a big difference in a longer stay.

Date of stay: July 2019
Trip type: Travelled on business
1  Thank Linda7522013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2019 via mobile

Stayed as a party of 15 girls. The hotel was very clean and good location.
We had family rooms which had 1 bedroom & a double sofa bed in each so perfect for families, good size balcony too.
Breakfast was excellent quality & selection.
Staff were all very friendly & helpful, all in all a perfect stay.

Date of stay: June 2019
Thank SBE66
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 June 2019

We have returned from our annual visit to Palma - last year we stayed in the Palladium Hotel for the first time and it was an enjoyable experience so we decided to use it again this year and we were not disappointed in any way. The same excellent standard is still in evidence. Hotel is modern in central location; room was clean and very comfortable; good buffet breakfast and all the hotel personnel are very friendly and extremely helpful. Plenty of restaurants and bars in immediate vicinity. Highly recommended.

Room tip: We had room on 10th floor at rear which overlooked the cathedral
Date of stay: June 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
2  Thank jcrichton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Palladium, Director de Relaciones Públicas at Hotel Palladium Palma, responded to this reviewResponded 27 June 2019

Dear Mr. Crichton,
Thank you very much for your opinion,
We are very happy to hear that you returned to our hotel and we would like to thank you for that. We are glad to hear that your stay with us did meet again your expectations. We hope to welcome you again next year too and we remain at your disposal. Best regards.

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Reviewed 25 June 2019 via mobile

Stayed at the Hotel Palladium for 3 nights celebration of our anniversary. Hotel staff were great and so friendly. Room was clean and bright with nice bathroom. A nice touch at check-in where we received a free welcome drink. Also the bar prices were really competitive which is unusual for most hotels. Only thing lacking in the room was a full length mirror (not for me 😉). Location is fantastic with good restaurants, bars and shopping only a short walk away. Highly recommended if staying in Palma.

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank andrewd810
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Palladium, Director de Relaciones Públicas at Hotel Palladium Palma, responded to this reviewResponded 25 June 2019

Dear Mr. Andrew,
Thank you very much for your excellent opinion and for choosing us for your stay in beautiful Palma.
We hope you enjoyed your stay with us.
Thank you for all your kind words about our staff and the room, we would take into account your suggestion about the mirror.
We hope to welcome you again at Hotel Palladium soon.
We remain with best regards!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2019

From the moment we arrived we were made to feel welcome in this boutique style hotel, there was even a welcome drink. The rooms were clean and minimalist but perfectly equipped with walk in showers. Solarium on roof was a nice touch for city centre hotel. Buffet breakfast included in rate. Cab ride into harbour area or a leisurely stroll. Would definitely stay again one night too short en route to our cruise

Date of stay: May 2019
Trip type: Travelled as a couple
Thank Sandyjenks
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel_Palladium, Director de Relaciones con Clientes at Hotel Palladium Palma, responded to this reviewResponded 23 May 2019

Dear Sandyjenks,

Thank you very much for your nice opinion, we are very happy to hear that you had a nice stay with us.

It is our pleasure to understand that our rooms did meet your expectations.

We hope that you enjoyed your cruise too.

We will be very happy to welcome you again at Hotel Palladium.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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