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Reviews (643)
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All reviewsformer palacefree upgradebeautiful hotelcul de sachotel deserveswalking distancequiet locationrooms are comfortableparking placemajor sightslarge bathroomten minute walkreception areareception staffnarrow streetsparking spacethe main square
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13 - 18 of 643 reviews
Reviewed 30 December 2017 via mobile

Hotel is well located, rooms are nice, and breakfast is also nice.

However, it is the great service at the front desk that makes the difference : Manuel was incredibly nice and efficient. We kept on asking things and he helped very politely and very kindly every time. All our needs were fulfilled.

That's the service you might expect in a 5 stars hotel and that's why I'm coming back.

Thanks Manuel.

Stayed: December 2017, travelled as a couple
Thank RafaelLabra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

If you're driving in Toledo, this hotel is a gem -- around the corner from one of the rare garages as well as a five-minute walk to many historic sites (and a 15-minute walk to the farthest ones).. But that's not all; this former palace really is palatial, with generously scaled rooms and a wonderful shower (and bathtub). The breakfast buffet, offered in the skylit lobby, is enormous and elegant, and the one dinner we had at the Belvis was absolutely delicious.

  • Stayed: December 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 399LindaS57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2017

Stunning hotel and superbly decorated to a high standard.
Hard to find recommend taking a taxi. Very quiet location.
Rooms were fantastic, junior suite was massive and stunning.

Breakfast selection was excellent.

Wll located fro exploring Toledo

Stayed: October 2017, travelled as a couple
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017 via mobile

We stayed for two nights. We had a difficult time finding it and they had no parking for us when we arrived. Parked a block away. Not a problem. The night clerk was rude; she did little to help and had an attitude. We asked about things to see and she was not knowledgeable. The next night I helped myself to coffee in the breakfast room. The door was open and the machine was lit up. She came over and reprimanded me for getting a cup. The water glasses in the lobby were all used. She seemed annoyed to have to clean up and get fresh ones. The shower water alternated between scalding and cold while bathing. The breakfast was very nice. We were given one soap and one shampoo; no refills the second night. The pillows were hard. It was walking distance to the sights in Old Toledo. Overall, it was just ok not 4 star.

Stayed: October 2017, travelled as a couple
Thank Curious982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2017 via mobile

The hotel is a little difficult to find and we knew why we did not rent a SUV for our travel through Spain. Too narrow for anything bigger than a Ibiza car. My goodness...some turning of corners going through the narrow street were a challenge. No wonder every other car we saw are scratched up...beat up...dent in. Tip...small car. Doesn't make fun driving trying to 'impress' with a bigger car through small cities.

Anyway we finally got to the hotel and were greeted friendly.
It was supposed to be a double room. So narrow...too narrow. Hardly 2 steps between stepping out of the bed a big 'old' chair and a tv table. So squeeze by it to get to the bathroom. I had to ask for a garbage basket for the bedroom area and a suitcase rack which were missing.

The breakfast room and breakfast...were 3 star.

The location...we were able to get a garage space direct from hotel...lucky. otherwise...hmm...i saw though there was a big private parking garage around the corner but i do not know what it cost. TRY to call and RESERVE a parking space. Very limited!

Stayed: October 2017, travelled as a couple
Thank Hirlsa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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