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“Bad choice”

Restaurante Salamanca
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Ranked #2,075 of 10,750 Restaurants in Barcelona
Price range: US$35 - US$59
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Restaurant details
Good for: View, Local cuisine
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations
Neighbourhood: Barceloneta
Description: Salamanca's Restaurant is one of the most typical and traditional restaurants in Barcelona, where you may have lunch or dinner by celebrities like Julio Iglesias, Pique o Shakira. One of the few authentic restaurants remaining beachfront of Barceloneta.You can not leave Barcelona without your picture by Silvestre, Salamanca's tireless owner for more tan fourty years and also a celebrity in Barcelona. Best: paella, ham, fresh seafood chosen by specialists and good vibes.
Reviewed 1 April 2018

Waiter didn't speak Spanish. We asked a couple of simple questions before ordering and when the dishes arrived they were not as we had been told. His only excuse was he didn't understand. Starters were served fast but cold. Beans were very spicy without warning. We could barely taste them. After those disgusting starters, we didn't feel like ordering anything else. We asked for the bill and after paying far more than the food was worth, we realized that they charged 2 euros more than they should. A tip they didn't deserve.

    • Value
    • Service
    • Food
Thank Albert_FR_1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria_Jose_RteSalam, Director de Relaciones con Clientes at Restaurante Salamanca, responded to this reviewResponded 6 April 2018

We appreciate your assessment and we regret your dissatisfaction, we feel that we would not have put it in our knowledge at the time, because at El Salamanca we like our customers to be satisfied, so we always try to provide solutions.

Tell you that we have transferred your comment in the knowledge of the head of kitchen and we are at your disposal for any questions or clarification.

Finally add that we have been many years in the world of restoration, being a reference in the city of Barcelona and being recommended daily by many customers in Barcelona and around the world.

Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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58 - 62 of 3,718 reviews

Reviewed 25 March 2018

Looking for a restaurant which was on the water and served dinner late in the afternoon, this is where we ended up. My cousin asked if the fish special had garlic on it, was told no, it arrived smothered in garlic. Two glasses of sangria were ordered, a pitcher arrived, the paella didn't have any morsel of crispiness. Then there was pressure to leave a tip when clearly none was deserved.

    • Value
    • Service
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Thank Susan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria_Jose_RteSalam, Director de Relaciones con Clientes at Restaurante Salamanca, responded to this reviewResponded 27 March 2018

Thank you so much for your opinion. We regret what happened and we humbly apologize. The first thing we want to say is that our restaurant has taken the appropriate measures so that what is reported by you does not happen again in our restaurant, since at EL Salamanca we work so that all our customers leave totally satisfied and with desire to visit us again, There must have been some misunderstanding with the waiter and if he had requested the change of dish we would have done it, since we always give solutions to our customers' liking.

The second comment that our policy is the total prohibition of requiring tips from the waiters to customers, a rule that appears specified in the tickets, precisely to avoid situations like the one you have described. We would have liked that at the same time he had requested the presence of the person in charge of the restaurant, since he had acted immediately giving them a solution. So we invite you to contact us for any questions or clarification, as we will be happy to assist you.

Best regards and we hope you visit El Salamanca again, so you can check that the usual thing in our restaurant is that customers enjoy a pleasant time and good service.

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Reviewed 24 March 2018 via mobile

This restaurant was busy which is always a good sign and there was a good party environment, a lot of talking, music and general noise. The restaurant is a long established place which I was expecting an amazing experience from. The waiter came with a large tray of fresh seafood for us to select from, or more like suggest we take the whole tray.
I was expecting something amazing but what we got was something that was good but not up to the hype. Yes the atmosphere was good and the novelty of fresh seafood ( although not all alive) was enjoyable but from a flavour and variety perspective it was nothing that I have not had from many other places.
Service was good and staff were pleasant. I’m not sure how much it came to but I suspect the meal would have been quite expensive. Was it worth it ? possibly but I suspect I could have had the same food from another seafood restaurant at lower cost, but would not have experienced the many years of history this place has.
I’m not sure if I would take the effort to return this restaurant for the food, but it’s worth a visit once if you have the time.

Thank Belal_Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2018

Restaurante Salamanca was suggested to be my all of my friends as well as Barcelona locals. You should have no issues making a reservation or finding an open table. The restaurant is huge. The food was incredible. The service was splendid. Be careful because the portions are HUGE. The prices were a bit on the steeper side but absolutely worth it.

Thank Andi Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria_Jose_RteSalam, Director de Relaciones con Clientes at Restaurante Salamanca, responded to this reviewResponded 27 March 2018

We appreciate your wonderful comment and recommendation, we have transferred it to our team.

We are very proud to know that they have enjoyed such a pleasant evening in our restaurant and also to confirm with their opinion that the work has been done well, since all the workers of El Salamanca make a daily effort to ensure that all of our clients leave fully satisfied.

Best regards and we look forward to your next visit.

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Reviewed 20 March 2018

This restaurant is an enormous barn and food factory for tourists, serving lower quality frozen food for undiscerning international clients travelling in very large buses and groups. Instead, we recommend Ria de Vigo, very near to this large and uninviting tent, for a more authentic and intimate experience.

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Thank Grubby19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria_Jose_RteSalam, Director de Relaciones con Clientes at Restaurante Salamanca, responded to this reviewResponded 27 March 2018

Thank you for your opinion, in our restaurant we greatly value the opinions of our clients, whether positive or negative, to continue growing day by day as a company.

We want first of all to apologize and we are sorry not to have been able to solve your displeasure at the moment, since it was unknown to us today, so we always want you to let us know right away, either through our waiters or our metre complaints, to be able to give solution to them, that in definite is the most important thing for us, since all our effort and work is focused on the total satisfaction of the client.

Comment, since 1969 we are a benchmark in the gastronomy of Barcelona, ​​both for our cuisine, for the quality of our products and for the excellent treatment we give our customers. So we remain at your disposal for any clarification and we look forward to your next visit to our premises, which is sure to be satisfactory.

Best regards.

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