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115 - 120 of 1,556 reviews
Reviewed 29 August 2017

Great staff, great rooms excellent food. I really enjoyed this hotel. The location is central to many attractions. It is easy to get to and easy to take a taxi anywhere. All of the staff was quite friendly and very helpful.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bizwiz2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 15 September 2017

Dear bizwiz2017,

Thank you for sharing your nice opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are happy to learn that you enjoyed your stay with us, and that you appreciated our central location, rooms and food. I would like to particularly thank you for your kind compliments towards our team members.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona in the near future!

Yours sincerely,

André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2017 via mobile

5 star isn't enough to rate this brilliant property .. maybe 7 stars or 10 stars. Right from the on-boarding to check out ... every step the staff is extremely helpful and courteous !! F&B team Jose, Luis, Marie are just excellent personnel's !! Always looking out to help customers and making them feel at home. Brilliant location just 10 mins walking from Catalunya junction and La Rambla. Will always recommend this property to anyone visiting Barcelona!

Stayed: August 2017, travelled as a couple
Thank Narayan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 15 September 2017

Dear Narayan J,

Thank you for sharing your positive opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are delighted to learn that you had an enjoyable stay with us, and that our colleagues, particularly Jose, Luis and Marie helped to make you feel like at home, thank you for your kind words and for recommending us!

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

We were very much looking forward to staying with the Mandarin, we had previously stayed at their hotel in Kuala Lumpur and really enjoyed our stay with them.

I was so impressed from the moment we arrived at the property in Barcelona. Check in is from 3pm and we arrived at 11am. I enquired if they could allow early check in and the lady at the reception desk apologised as our room wasn't ready and offered us free brunch while we waited, explaining they would try and get the room ready within an hour.

When we were taken to the restaurant they asked us if we wanted anything a la carte in addition to the buffet in spite of the fact that the breakfast was being offered complimentary. Our room was ready within half an hour but the lady asked us not to rush our brunch and take our time - how lovely.

Every aspect of the stay was superb. The bed was comfortable, the room was lovely with great views of the famous Passeig de Garcia. Great showers, Acqua di Parma toiletries, very comfortable beds. However, best of all were the staff, every member of staff was so courteous and helpful, in particular the concierge team.

I am tempted to make another trip to this lovely city just so I can stay at this property again.

Stayed: August 2017, travelled with family
Thank asadjaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 15 September 2017

Dear asadjaf,

Thank you for sharing your kind opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are delighted to learn that you had a superb stay with us, and appreciated our brunch, views, bed and toiletries. I would like to particularly thank you for your nice compliments towards our team members.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,

André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2017 via mobile

This restaurant, rooftop, was one of the best experiences I've had eating out abroad.

The service (people) were lovely and attentive.
The food was amazing! This Peruvian style tapas was mind blowing.
Wine (rose) was great.
Scenery is beautiful, especially during the sunset.

A must for people that visit Barcelona. Just amazing, I can't say it enough.

Stayed: August 2017, travelled with friends
Thank obviously_food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 25 August 2017

Dear obviously_food,

Thank you for sharing your positive opinion on TripAdvisor following your experience at the rooftop terrace “Terrat” in Mandarin Oriental, Barcelona.

We are delighted to learn that you had an amazing experience, and appreciated our food and views. I would like to particularly thank you for your nice compliments towards our team members. Perhaps on a next occasion you will have the opportunity to try all we have on offer: Banker´s Bar, Spa, Blanc restaurant, etc.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona!

Yours sincerely,


André Devillers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2017

Our hotel stay was nothing less than exceptional in every aspect. We were thrilled by the staff's friendliness and attention to every detail, especially during the aftermath of the tragic terror incident. We felt like we are among our family, the staff kept on updating and reassuring us on the situation and always making sure that we were safe and comfortable.

You set the standards in exceptional hotel services.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank iuthman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MandarinOrientalBCN, Gerente at Mandarin Oriental, Barcelona, responded to this reviewResponded 25 August 2017

Dear iuthman,

Thank you for sharing your kind opinion on TripAdvisor following your stay at Mandarin Oriental, Barcelona.

We are delighted to learn that you had an exceptional stay with us, and I would like to particularly thank you for your nice compliments towards our team members.

We look forward to the pleasure of welcoming you back to Mandarin Oriental, Barcelona soon!

Yours sincerely,


André Devillers
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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