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Reviews (5,109)
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3,162 - 3,167 of 5,109 reviews
Reviewed 14 April 2012

arts since star has remained the best hotel in barcelona, with the best views of the city and mediterranean a top service and a greta offer of restaurants in and around the hotel.
the marina is at the side of the hotel with a big offer of restaurants pubs and tapas bar

  • Stayed: January 2012, travelled on business
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1  Thank carlos g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Everything about the Hotel Arts is sublime. From the way you are greeted when getting out of the taxi, the seamless transfer of bags to your room, check in, check out and everything in between! Corner seaview rooms are spacious and the views are magnificent! Room 1201 has panoramic views of the beach and the marina - as I imagine do all the **01 rooms, being on the same corner of the building. Decor is elegant, bed linen truly luxurious. Bedside panels control all the lighting and operate the blinds. My bathroom had a large deep bath, wetroom and separate wc plus twin basins and an abundance of towels - excellent. Location is right on the beach and within a five minute stroll of the Marins and its abundance of bars and great eating places.
Any negatives? Take care that you don't inadvertantly rack up a hefty room bill - we all expect to pay for the minibar but here everything is extra much of which is on the dresser outside the mini bar including the mineral water at 7€ for the small bottle and 9€ for the large bottle and the coffee machine (great to have nespresso machine and pods) but they are 4€ a shot and it is only when you look in the in toom information that you realise that they are not complimentary.

Room Tip: Corner sea view rooms are larger and have great views
  • Stayed: April 2012, travelled on business
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2  Thank GourmetTraveller0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2012

Fantastic location in a fantastic town. The hotel is lavish, rooms are well-appointed. My room had two comfortable queen beds, 3 easy chairs, small table, a desk, floor lamp, safe, magazines in a rack, flat screen TV, Bose sound system (CD/Radio), capsule coffee maker, mini-bar (extremely expensive) walk-in shower with massage jets and rainfall, 2 sinks, bathtub. Nice view to the beach. Many restaurants nearby. Friendly staff, courteous service, and everyone speaks English. The restaurant and bar are also excellent, but pricey. Breakfast was good with real scrambled eggs. Internet is expensive (why is this not free at these rack rates?) and they will charge you for each device which connects, so watch out for that.

Good connections to public transport. There is a casino next door; beware as there was a mugging in broad daylight when I was there. Taxis are always on hand. Good concierge service.

If you can afford it, there's no better location in my opinion.

Room Tip: Rooms with a view to the Mediterranean are of course the best.
  • Stayed: February 2012, travelled on business
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3  Thank MikeJameson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

Got a great corporate rate, so booked a long weekend leisure stay here recently. My room was modern, clean, and beautiful and the bathroom was gigantic and luxurious. The staff and concierge were very well trained, professional, and helpful.

The hotel is right next to a casino and is located on the waterfront, a really cool area. It's a fair distance from the heart of Barcelona, so if you want to stay away from the hordes, stay here.

Only downside was that I had to get a shirt ironed within 2 hours for dinner, and they charged me 30 euros as a rush service. That's a little too steep, I would expect to pay that in Geneva, not Barcelona.

I've stayed at several hotels in Barca, and this one is the best. Don't hesitate to book a room here.

  • Stayed: February 2012, travelled with friends
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2  Thank lapis986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2012

This was a great location and easy to take off and walk this beautiful city of Barcelona! We stayed for six nights - the staff was outstanding and always willing to help. My wife used the spa and said it was incredible.

A few items of note: I did not appreciate 25 euro for wireless access. I thought is was a bit excessive. they do offer one free hour per day in the lobby....gee, thanks.

I would suggest you use restaurant suggestions from trip advisor instead of the concierge - for some reason they suggested a few mediocre restaurants that were just pricey - stick with Trip Advisor.

Breakfast at the hotel is fantastic.

  • Stayed: April 2012, travelled as a couple
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Thank CHD3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelArts, Gerente at Hotel Arts Barcelona, responded to this reviewResponded 11 May 2012

Dear CHD3,

thank you for having taken your time to send us your opinion. Your feedback helps us to improve ourselves and I appreciate your collaboration.

I am glad that your overall experience was good but I regret that the recommendations of our concierge staff did not meet your expectations. Please accept my apologies for that.

I furthermore invite you to send us any further comment or observation on your visit to Hotel Arts. Please feel free to contact me personally writing to hotel.arts[at]ritzcarlton.com or at 93 221 10 00. Thank you in advance and it will be my pleasure to return your call or e-mail.

Yours sincerely,

Brunella Zinato
Hotel Manager
Hotel Arts Barcelona

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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