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“good choice”

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Silken St. Gervasi Hotel
Ranked #316 of 515 Hotels in Barcelona
Reviewed 5 September 2017

we were at this hotel for 5 days, the hotels rooms are big, beautiful and comfortable, the bathroom is big too. the bus station and metro stations are near the hotel and you can go everywhere simply. the receptionists were not friendly, even they didnt say hello to us when we said!! you even dont tend to ask them if you have a question. just one young boy (i don't know the name) was friendly and when he was at the desk i tended to ask some information and he helped. another thing was that they gave us a room with 2 single bed but we wanted a double bed, when i told the man, he even didnt try to find or check for other days or try to convinced us, just said no, there is no guarantee to give you double bed.
anyway i think this hotel is a good choice in barcelona, we liked our stay

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sara_sammmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this reviewResponded 13 September 2017

Dear Sara, thank you for your visit and for the time you spend to write this review! We regret any inconvenience we might cause you during your stay! We take care of your comment in order to improve all our servicies and facilities! We hope to have the opportunity to welcome you back in a future!!!

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6 - 10 of 486 reviews

Reviewed 25 August 2017

Our stay at Silken St Gervasi came after a 3 night stay at a disappointing Paris hotel, so it seemed to be a huge improvement as there was actually space in the room and more than 1 elevator. I can't say the help at the front desk was great, as they didn't inform me well when I inquired about getting around on the metro/ bus, which caused me to spend unnecessarily. But breakfast was good, there was a convenience store right across the street and plenty restaurants within walking distance. Also the metro was less than a 5 minute walk away.

If I were to return to Barcelona, I wouldn't rule out staying here again.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank michelle t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this reviewResponded 26 August 2017

Dear Michelle, thank you for your visit and review! We will continue to work actively to offer the best service to all our guests! Waiting for your next visit!

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Reviewed 25 August 2017 via mobile

My Fiancé and I love this hotel and plan on staying here again for our next trip to Barcelona. For a price less expensive than other hotels, Sant Gervasi offers 5 star service. We were helped promptly whenever we needed something with a smile and pleasant attitude. The room has a small fridge and excellent AC that keeps the room colder than I had expected (just make sure to keep windows locked or the AC will turn off). Also, being just a couple blocks away from the metro is a plus, although taxis are pretty inexpensive in barcelona anyway. A ride to La Sagrada Famila-12Euros, Barceloneta Beach-16-18Euros, airport 26-30Euros. I definitely recommend this hotel and I plan on returning soon.

Stayed: August 2017, travelled as a couple
Thank atina0930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this reviewResponded 26 August 2017

Dear "Atina0930", we couldn't be happier with your review! Your satisfaccion is the best reward for the work performed by our employees. We are all waiting for your next visit! Thank you!

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Reviewed 18 August 2017

We stayed in the basic room for one night. It does the job as a place to rest your tired head. I am only speaking for the basic room. This was a last minute booking and all that was left. It was clean and adequate for a night's stay. In my opinion this room is suitable for one person vs two, but works for a couple as well. It is close to the metro but a little far off from the main attractions. The staff are pleasant and helpful.

Room Tip: Don't select the basic room even if you are travelling alone. You'll wake uo more refreshed.
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Service
Thank menecee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this reviewResponded 26 August 2017

Dear Menecee, thank you for your visit! On the whole, we are glad to know that we have covered all our expectations. We encourage you to book, for a next visit, our Comfort, Club or Junior Rooms! Thank you and see you soon!

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Reviewed 12 August 2017

We spent four nights here with a groupon offer, the hotel was clean and the staff were really helpful, not all of them spoke English but we got by. We paid extra for breakfast, which was good, typical continental style loads of hams and cheeses and you could order hot food such as scrambled eggs. The location was further away from the main sights but with a hire car it wasn't really an issue. The only warning I could give is the onsite parking, we hired an Audi Q2 not the biggest car by any means but because the parking is under the hotel it was so tight to get in and out of, I wouldn't recommend parking here with a bigger car or SUV.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Adam E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silken St Gerva... B, General Manager at Silken St. Gervasi Hotel, responded to this reviewResponded 26 August 2017

Dear Adam, thank you for your visit and nice comment! We are glad to know that you have enjoyed your stay at our hotel and we will be pleased to welcome you back again! Best regards.

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Additional Information about Silken St. Gervasi Hotel

Address: Sant Gervasi de Cassoles 26, 08022 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#32 Best Value Hotel in Barcelona
#202 Family Hotel in Barcelona
Price Range: RM204 - RM620 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Silken St. Gervasi Hotel 3*
Number of rooms: 63
Official Description (provided by the hotel):
The Hotel Sant Gervasi, is located 5 metro stops away from down town, in the most select part of Barcelona, where Modernist houses and new buildings enjoy a happy coexistence. This neighborhood is one of the safest & quietest in town. Close by to the Hotel, and very well communicated, you have also the following sightseeing’s: Park Güell, the fantastic park designed by the architect Antoni Gaudí and the Tibidabo mountain. The hotel’s size – it has only 63 rooms – is part of its special charm, and its guests will enjoy the warm hospitality only found in such intimate establishments. The Sant Gervasi is also convenient for all transport, the historic city centre and the trade fair site at Montjuïc. ... more   less 
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Also Known As:
Silken St Gervasi Hotel
Silken St Gervasi Barcelona

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