The hostel is clean and in a very good place. But the other things were just terrible. Instructions and restrictions everywhere...we just heard -do not touch! do not use! do not take! It was our teenagers children's idea to stay in a hostel,as they were told by their friends that hostels are the best places to stay and to meet new friends. But this hostel was like a prison.It was unpleasant to come back in the evenings or wake up in the mornings and to meet angry faces of the staff,who were just stepping after and looking what are you doing. I saw when people were having breakfast in their kitchen, senjora Nurja was simply sitting at the same table and watching after them. Very unpleasant situation. In general, Mario and Nurja are talking with their clients in a very angry and unpleasant manner,sometimes even shouting without any reason. Once we wanted to get warm water in the kitchen and Nurja told-no, not now! There were just a few people in all pension and they did not permit you to take warm water in the kitchen! It's even worse than in a prison!
It was very an unpleasant stay, which spoiled our trip in Barcelona. The city is just wonderful,it is one of the most beautiful cities in the world,but you have to be very attentive to choose a place for staying! I would never recommend to stay in Pension Palacio!
And one more very interesting thing- they were insisting to pay for staying from the beginning of our arrival,and took 7percent more from my credit card. It was not a problem for me, but I always want to know a real price of staying when i make reservation, but not after it! I simply feel cheated!!!
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- Also Known As:
- Pension Palacio Hotel Barcelona