We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A nice trip to Spain”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Petit Palace Tres Cruces
Ranked #78 of 437 Hotels in Madrid
Reviewed 4 June 2017

The room was very clean, the Staff were very nice and helpful, the hotel is closed to everything and the are are very safe , you can walk to every were and close to the Gran Via and the Metro and Atocha Station. I really recommend this hotel.

Room Tip: If you want a quaint room asked for the room at the back
See more room tips
  • Stayed: May 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank shellyvargas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenio B, Director General at Petit Palace Tres Cruces, responded to this reviewResponded 6 June 2017

Dear Shellyvargas,

Thank you very much for taking your time to write this wonderful review about your stay with us recently. I was absolutely thrilled to read your amazing feedback regarding your stay, and I am amazed to hear that your stay at Petit Palace Tres Cruces Hotel was an excellent place to stay. There is no better compliment given that not wanting to leave us.... THANK YOU. We look forward to your return. Warmest regards,
Eugenio Buyo Cuspide, General Manager.
eugenio.buyo@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (999)
Traveller rating
Traveller type
Time of year
Language
  • More languages

37 - 41 of 999 reviews

Reviewed 2 June 2017 via mobile

This is a lovely hotel small but clean and comfortable . A 30 euro ride from the airport. We had a quad room since we were traveling with our kids .The air conditioning worked fabulously especially since it was warm in Madrid .The hotel is in walking distance to restaurants ,shopping center and the metro. A 6-10 euros taxi fare to all the major museums and sites . The breakfast was lovely except they start at 7:30 am and we had day trips that started early . The desk staff was excellent and friendly they spoke English even though we are able to speak Spanish and they were very helpful . I would definitely return to this hotel .

Stayed: May 2017, travelled with family
Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenio B, Director General at Petit Palace Tres Cruces, responded to this reviewResponded 6 June 2017

Dear Christine S,

Let me thank you for the time taken on submitting your review! I am glad to know that your stay was absolutely positive as we all work hard every day in order to achieve the best customer service. Looking forward to seeing you again. Best regards!!!
Eugenio Buyo Cuspide, General Manager.
eugenio.buyo@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

We were excited about our trip to Spain, starting with Madrid. The hotel was easy to find, near transportation. Positives: shopping, food, and transportation within walking distance; staff were friendly; french doors on the rooms were nearly sound proof (NEEDED in this area). Cons: very loud if the french doors/windows were open; "balcony" really was less than 1 foot (can barely stand out there); minimal services available; twin beds pushed together and not "sealed" to make it look like one bed; area seemed to be seedy to us (it was clear there were sex workers about 1 block away).

The rooms were fairly comfortable -- typical style of bed for this area (short, firm, minimalist). Definitely not luxurious and we would not stay here again -- area, Madrid, or the hotel.

Gave it a 3 for location, having sound proof french doors (Again, NEEDED for this area), and reasonably priced.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank katyeandsteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenio B, Director General at Petit Palace Tres Cruces, responded to this reviewResponded 24 May 2017

Dear Katyeandsteve,

Thank you for contacting us concerning your recent stay at our hotel. We are happy to know that we were able to make your stay enjoyable and that our, location, hospitality and services reached your expectations However, I am sorry to learn of the difficulties you experienced. I would first like to apologise on behalf of the hotel staff and management for any dissatisfaction or inconvenience caused. I asure you we take note about the things we can improve for the future. I hope to be able to recive you again very soon and give us the option of improve your experience. Best regards. Eugenio Buyo Cuspide, Manager
eugenio.buyo@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2017

The staff is very friendly and communicative. Room service is very good and the breakfast buffet is awesome. Great location! Easy access to La Gran Via, Parque del Retiro, many restaurants and other great iconic places in "Old Madrid" within walking distance.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Rafael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenio B, Director General at Petit Palace Tres Cruces, responded to this reviewResponded 8 May 2017

Dear Rafeal F,

I appreciate your time took to share your feedback regarding recent stay at Petit Palace Tres Cruces. It is a pleasure to read such a positive comment. I really appreciate your kind words about our buffet breakfast, location and services!!!
We always work hard to provide to our guest the best experience. We hope to welcome you back in the very near future. Warm regards .
Eugenio Buyo Cuspide, Manager.
eugenio.buyo@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2017

Nice centrally located hotel a few blocks from the Sol metro stop. Lots of great restaurants, bars and shopping within five minutes walking. Room was nice and modern. Huge flat screen TV. Easy check in and check out. Wonderful front desk staff who helped explain in great detail how to arrive to the airport on public transportation.

  • Stayed: May 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Chuleta507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugenio B, Director General at Petit Palace Tres Cruces, responded to this reviewResponded 8 May 2017

Dear Chuleta507,

Thank you for taking the time to fill out the survey on your stay in our hotel. We are happy to know that we were able to make your stay enjoyable and that our, location, hospitality and services reached your expectations.
We hope to see you again soon in Tres Cruces!
Best regards.
Eugenio Buyo Cuspide, Director,
eugenio.buyo@petitpalace.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Madrid hotels
Centro
Petit Palace Plaza del Carmen
Centro
Praktik Metropol
Praktik Metropol
#88 of 437 in Madrid
1,344 reviews
Malasana
Petit Palace Triball
Petit Palace Triball
#56 of 437 in Madrid
818 reviews
Show Prices
Show Prices
Show Prices
Centro
B&B Hotel Puerta del Sol
B&B Hotel Puerta del Sol
#12 of 437 in Madrid
134 reviews
Centro
Petit Palace Preciados
Petit Palace Preciados
#118 of 437 in Madrid
893 reviews
Centro
Hotel Francisco I
Hotel Francisco I
#64 of 437 in Madrid
1,743 reviews
Show Prices
Show Prices
Show Prices

Been to Petit Palace Tres Cruces? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Petit Palace Tres Cruces

Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#92 Business Hotel in Madrid
#131 Family Hotel in Madrid
Price Range: RM338 - RM975 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Tres Cruces 3*
Number of rooms: 59
Official Description (provided by the hotel):
The Petit Palace Tres Cruces Hotel is a boutique hotel on Madrid's Gran Vía. The hotel is devised for couples and families with children who wish to enjoy the city of Madrid in a convenient way, staying in an agreeable atmosphere. The hotel was inaugurated in 2006 and it is located on an adjacent street to the Gran Vía and near the Puerta del Sol. Discover its modern design and complete services: free wifi, breakfast, computers, daily newspapers... ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Hotels.com and HotelQuickly so you can book your Petit Palace Tres Cruces reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing