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Hotel Las Arenas Balneario Resort
Ranked #4 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed 22 September 2017

Grand Luxury for me it's a flawless attention to details, that 'a why I can say the hotel did not live up to our expectations. The hotel position, the grounds responded to our desires, even the Malvarosa beach. But this could be at any four star Resort. The 5 stars GL though are not in the rooms, with stained floor and sheets, unclean WC and definitely not at the restaurant. Breakfast is good, but again I'm not expecting to make my own coffee or cappuccino from a coffee machine or to find instant chocolate. Our experience at the restaurant moreover has been disappointing. If you have course on the menu, doesn't matter if italian, indonesian or uzbeki, it has to be perfect! So it cannot be excused by the fact that we are italian, the way our pasta was cooked. My kids ended up not eating a bite. The staff then was all apologetic, but it takes a lot more than just offering a diet cola or french fries. I'm the first one to feel sorry about the overall experience, but critics are made to let us understand mistakes and improve.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
Thank Jacopo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio r, Director de Relaciones Públicas at Hotel Las Arenas Balneario Resort, responded to this reviewResponded 5 October 2017

Dear Guest,

Thank you so much for taking the time to write your detailed review.
We are happy to read that we exceeded your expectations in almost all of the aspects and I take good note of your comments for improvement.

Looking forward to welcome you again in a near future,
Best regards,
Sergio Ramos - Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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25 - 29 of 1,810 reviews

Reviewed 20 September 2017

Made our reservation wanting a room with a view of the Mediterranean. And that is exactly what we got and more. Las Arenas Balneario is scrupulously run and maintained with excellent staff and services, talented chefs and an all around good vibe. Only minor negative is the immediate neighbourhood but a short taxi or bicycle ride puts you right in the centre of old Valencia, a charming and laid back destination. Special thanks to Consiege Carlos for quickly resolving our transportation problems. Highly recommended if you are looking for a resort setting near Valencia.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank 215RonM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio r, Director de Relaciones Públicas at Hotel Las Arenas Balneario Resort, responded to this reviewResponded 5 October 2017

Dear Guest,

Thank you for sharing your views. We highly appreciate the fact that you enjoyed your stay with us and the services as well as the accommodation were all so satisfactory. Our Colleague Carlos will appreciate your kind remarks and we all hope to have the opportunity to serve you again very soon.

Best regards,

Sergio Ramos – Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

This is a great overall hotel. We stayed for a week and have no fault with any aspect of it.
The rooms are nice and spacious, staff are friendly and helpful and it is ideally located right on the beachfront.
A few specific reasons why I have rated it five stars is the hotel provided a cot bed for our 8 month old daughter at no extra cost and provided baby bath products and toys. It's the little things that make a huge impressions.
The staff are all helpful and courteous, be they at the front desk, restaurant or house keeping.
I would highly recommend.

Stayed: September 2017, travelled with family
Review collected in partnership with this hotel
1  Thank Haarith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio r, Director de Relaciones Públicas at Hotel Las Arenas Balneario Resort, responded to this reviewResponded 5 October 2017

Dear guest,

We appreciate your kind comments and we thank you for choosing Las Arenas for your stay.
We are happy that all the services and facilities reached your expectations.
We look forward to serve you again soon.
Sincerely,

Sergio Ramos - Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

My room faced the street so no view of the ocean but was very nice. The hotel is beyond fabulous and the only resort hotel on the beach as far as I could tell. It's a 20 min taxi ride to get into the city center where the good restaurants are but that's with it considering how wonderful the hotel resort was!! Don't miss it and don't forget to visit the Holy Grail at the Valencia Cathedral which is easy to get to and there is a nice meuseum there as well.

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
Thank Brad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio r, Director de Relaciones Públicas at Hotel Las Arenas Balneario Resort, responded to this reviewResponded 5 October 2017

Dear Guest,

Thank you so much for taking the time to write your review.
We are happy to read that we exceeded your expectations in all the aspects.
Looking forward to welcome you again in a near future,
Best regards,
Sergio Ramos - Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

First - when provided a choice of room location, pick one that faces the ocean and is 3rd floor or higher. The view is wonderful!!!

Beautiful, well maintained resort property. The staff is very courteous and helpful. Rooms are larger than most European rooms.

The resort itself is quite secure with only two entrance locations. One is by key card from the beach and the other is the main entrance in the front.

Food and beverage selection is quite excellent - although, additional bourbon selections would be welcome (currently they offer Four Roses and Jim Beam).

I hope to plan a vacation trip to Valencia - and the Las Arenas Resort will be my preferred lodging choice.

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
1  Thank Robert6521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio r, Director de Relaciones Públicas at Hotel Las Arenas Balneario Resort, responded to this reviewResponded 19 September 2017


Dear guest,

We appreciate your kind comments and we thank you for choosing Las Arenas for your stay.
We are happy that all the services and facilities reached your expectations and you specially liked our rooms and our courteous and friendly staff.

We look forward to serve you again soon.
Sincerely,

Sergio Ramos - Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Las Arenas Balneario Resort

Address: Eugenia Vines 22-24, 46011 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Valencia
#1 On the Beach Hotel in Valencia
#2 Luxury Hotel in Valencia
#2 Family Hotel in Valencia
#4 Business Hotel in Valencia
#5 Romantic Hotel in Valencia
Price Range: RM367 - RM1,541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Las Arenas Balneario Resort 5*
Number of rooms: 253
Official Description (provided by the hotel):
At the Las Arenas Spa Resort Hotel, the first 5 star Deluxe hotel in the Valencia region, design has consciously been taken into account so that it opens out onto the sea in the city of Valencia. This hotel, only a few minutes walk from the city centre, enjoys a privileged location on Las Arenas beachfront, looking out over the sea.Most of the 253 rooms and suites have bathrooms with hydromassage cabins and baths, plasma TV and satellite, WiFi Internet access and CD player. Most rooms also feature large terraces overlooking the Mediterranean Sea. ... more   less 
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Also Known As:
Hotel Las Arenas Balnerario Valencia
Hotel Las Arenas Balneario

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