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All reviews train station busy road family room bay of naples the main square pool area is sorrento centre balcony town corso vesuvius mt
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3 - 8 of 987 reviews
Reviewed 25 September 2022

We stayed here in July 2022... and we were instantly impressed by the warm greeting and excellent customer service. On the day we arrived, the temperatures were in the high 90s Fahrenheit. The front desk staff greeted us with cool glasses of lemonade. In addition, they got us into our room several hours early. When we had an issue with our room, the quickly made it right and got us a different room. The breakfast was nice - and they made an effort to get my daughter gluten-free food. The rooms are not large by American standards but we found that to be the case with many hotels in Italy. The pool is nice. The location is along a busy main street - which is convenient but can be a bit noisy. It is a bit of a walk but within walking distance to the train station. There are numerous restaurants within walking distance. The view from the top of the hotel was nice.

Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank Stacie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gardenia Reception, Servizi per gli ospiti/front office at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 15 October 2022

Dear Stacie,

Thank you for taking the time to share your thoughts regarding your stay here at the Comfort Hotel Gardenia!

It is rewarding to hear when Guests enjoy their time and the facilities at our Hotel, and it is with great pleasure that you had many things to rave about including our friendly and helpful staff, the amazing breakfast, the nice location and the pool.

On behalf of the entire Comfort Hotel Gardenia Team, I hope we have the opportunity to welcome you again to our Hotel in the future!

Best regards
Simona Iaccarino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2022

Very friendly staff. We were greeted with a glass of lemonade when we arrived. Nice room, everywhere very clean and comfortable. Lot of noise from the road, but we got used to it. Good location, 15 mins walk to town but several good restaurants and bars nearby along the road.
Good choice at breakfast, all good and again the staff very friendly and efficient.
Lovely pool too.
Would recommend this hotel, thank you to the staff for a lovely stay.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Caroline B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gardenia Reception, Servizi per gli ospiti/front office at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 15 October 2022

Dear Caroline B.,

Thank you for taking the time to write your review.
We’re proud that you choose us for your holiday and very delighted that you had an enjoyable time with us.

It is very rewarding to have been recognized with our service and facilities.

Tell your friends about our hotel and come back to see us again with them!

Once again, thank you very much for the great review and we hope to see you soon.

Best regards,
Simona Iaccarino

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Reviewed 10 September 2022 via mobile

Stayed in this hotel for a week,very nice hotel. Very clean,very friendly staff. Good location although it is on a busy road. Clean pool and bathing area. Rooms are spotless and kept clean daily. Breakfast was very nice with a good variety. All in all,a lovely stay.

Room tip: Hotel is right on a busy main road,so can be a little noisy at times. Take insect repellent.
Date of stay: September 2022
Trip type: Travelled with family
Thank Darren W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gardenia Reception, Servizi per gli ospiti/front office at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 15 October 2022

Dear Darren W,

We are so glad to hear your enjoyed so many aspects of your stay here with us!

Thank you for taking the time to express your experience!

Hoping to welcome you back to the Comfort Hotel Gardenia in the future!

All the Best,
Simona Iaccarino

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Reviewed 10 September 2022 via mobile

Our first time in Sorrento, we chose the hotel due to size as we like a
Smaller more personal feel.
On check in the clerk noticed it was my wife/twin sisters 50th birthday,immediately the owner was introduced to us she also came out with a beautiful lemon cake along with candles and a lovely bottles of fizz!
All I can say all. The staff are so friendly and genuinely want your stay to be the best experience possible.

Room tip: Book any trips via hotel as very competitive prices, reservation needed for restaurants on a night in Sorrento.
Date of stay: September 2022
Trip type: Travelled with family
Thank TheSmallmans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gardenia Reception, Servizi per gli ospiti/front office at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 15 October 2022

Dear TheSmallmans,

thank you for your beautiful review and for choosing the Comfort Hotel Gardenia to celebrate your wife/twin sisters 50th birthday!

We are proud that we exceeded your expectations.

Hoping to have the pleasure to welcome you back soon

Best regards
Simona Iaccarino

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Reviewed 2 September 2022

Visited the Gardenia for the second time , having been here before about 8 years ago when travelling around italy with our children. My parents had visited before and highly recommended it too. This time it was just me and my wife staying. The hotel was great. Clean, quiet and relaxed which is just what we wanted. Staff are great, friendy and helpful. The pool area is lovely , never too busy and a lovely place to relax with views over the bay of Naples. Breakfast is of good quality with plenty choice. Snack bar ,by the pool, which we used was also very good and reasonably priced.
All in all the Gardenia is a lovely place to stay. A little gem to be discovered if staying in Sorrento.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank E2367HYgavinh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gardenia Reception, Servizi per gli ospiti/front office at Comfort Hotel Gardenia Sorrento Coast, responded to this reviewResponded 18 October 2022

Dear E2367HYgavinh,

Thank you for your enthusiastic review and for having shared it on TripAdvisor.

We are very glad to hear that you enjoyed your stay with us and that you would recommend us to your friends.

Your kind words about our the hotel clean, quiet and relaxed, the American buffet breakfast, our kind and professional staff have made us very happy .

We really hope to welcome you again very soon for another unforgettable holiday to the Comfort Hotel Gardenia!

Best regards.
Simona Iaccarino

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