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“Terrible experience when something unexpected happens.”
Review of Hotel Atlante Star

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Hotel Atlante Star
Ranked #445 of 1,272 Hotels in Rome
Reviewed 27 November 2017

We had a emergency during our stay, while we were in our bedroom. We had to call an ambulance and, although the gravity of the situation the funcionary who was at the recepection was very cold and completely indiferent with us, not offering any kind of support by the hotel (witch we needed). It was a really bad experience. When we travell we don't imagine that bad things may happen and not to count with any support (and instead, have a terrible treatement) can make all worse. And it's also important to warn that wifi signal in the bedroom is very weak, wich difficults even more the comunicatiion in general and in case of need.

  • Stayed: November 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Patr_cia_F442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 November 2017

After reading some of the reviews on here We were a bit sceptical, but on arriving We can honestly say the staff were very friendly, the reception spotlessly clean.
We were on the first floor and with the window ajar it was quite noisy, simple solution shut the the window.
The room was very clean, maybe a bit small but nothing to moan about, maybe a lick of varnish to the tables but nothing extreme in our opinion.
In our opinion the only real fault was the bath, we didn’t use it as it had a few deep scratches which put us off.
We had to make sure we had the shower head pointing towards the window wall, as the first night we had it pointing the other way and soaked the floor (sorry) we did clean it up.
The breakfast had a very good choice and plenty of it.
Roof terrace does have an amazing view.
We really enjoyed our stay and would definitely stay again.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Pamela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

This hotel is located at a very good location - walking distance to many most famous attractions in Rome. But the good things about it stops right there - rooms very small and basic, staff not very helpful nor offers any extra help other than what's bare minimum, restaurant is expensive ...

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  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank travelgirl282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

Could literally see the Vatican from our window and for 4 nights the price couldn’t be beat but you are not paying for luxury. I️ did not have warm water in my shower any of the days of my trip and could hear the toilet flushing in the next room over, the doors closing in the hallway, and every single noise outside on the street at any given minute. The hotel front desk is available 24 hours a day which was great considering we checked in at 11pm and checked out at 3am. The Vatican is a short 7 minute walk and even quicker walk to the Tiber River. Truly a beautiful city and as long as you are looking at your hotel as just being a safe place to sleep and shower than this hotel’s price and location is perfect for you!

Stayed: November 2017, travelled with family
Thank Courtney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2017

Hmmm what can I say. Recently returned from this hotel which was a surprise trip for my birthday. Was collected from airport by complementary transfer which was really handy but my goodness obviously no speed limits in Italy! Anyway arrived at Atlante Star and thought reception looked a little dated but was clean. The lift which took us to our room was slow, small and very creaky - my daughter preferred to use the stairs as she was convinced the lift would breakdown. If I thought that was bad, the shock of the room nearly sent me over the edge. The room was tiny for 3 people and oh my goodness the decor - I swear Noah is missing some bits from his Ark. The bathroom was extremely dated (was clean though with fresh towels every day). I've never seen a bath so small and anyone looking for a power shower - forget it - if you are lucky you'll get a very soft shower which can switch from roasting hot to freezing cold in the blink of an eye.

The bed was firm but after a busy day sightseeing I managed to sleep quite well although woke a few times due to outside noise.

Breakfast was actually very good. Plenty of choice and staff were very friendly. View at breakfast from Les Etoiles was amazing - In fact the view of St. Peter's and the proximity to transportation is this hotel's only saving grace.

Definitely needs a re-vamp of rooms and bathrooms. We had actually booked a superior room - dear love anyone who booked a standard one.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank holidayfan04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Atlante Star

Address: Via Giovanni Vitelleschi n. 34, 00193 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#245 Luxury Hotel in Rome
Price Range: RM 421 - RM 3,217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Atlante Star 4*
Number of rooms: 74
Official Description (provided by the hotel):
The 4 star superior Atlante Star Hotel, situated in the heart of Rome, 3 minutes from the Vatican City and St Angel's Castle, 10 minutes from Navona Square and 15 from the Spanish Steps. All the rooms have been completely renovated, some offer a panoramic view and maxi Jacuzzi tubs. Owing to the wall tapestry, elegant furniture and interior decoration, they boast a personal and cosy atmosphere. We are the only hotels in the centre of Rome to offer a the exclusive free of charge Fiumicino - Leonardo da Vinci airport pick-up service, upon request and notification of your flight details. ... more   less 
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Also Known As:
Atlante Star Hotel
Atlante Star Rome

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