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Reviews (1,364)
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All reviewsclose to the airportstayed at the holiday innmuratella stationbusiness districtshuttle busshuttle servicerome airportnice poolminute drivebuy ticketsvisiting romesight seeingpastriesfcoterminalcolosseum
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90 - 95 of 1,364 reviews
Reviewed 16 August 2017 via mobile

Stay recently for a week with IHG rewards points so a free week that I shouldn't grumble about.
The hotel is pretty good, the rooms are spacious and relatively modern. Beautiful reception area.
The bar area is a little dated though and a pint was €9! Didn't eat much at the hotel as the restaurant menu looked very expensive so a couple of bar snacks and then went to the restaurant across the road each night which was good value for the standard.

Pool area is good too.

Wifi works well too and is free.

Not much around the hotel to do, but the train station is 5mins away and you can be in central Rome in about 15mins. You can buy tickets at the hotel shop for €1.5 per person (you need another one to return though)

Stayed: August 2017, travelled with family
Thank 230JH230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMDM, Management Office at Holiday Inn Rome - Eur Parco Dei Medici, responded to this reviewResponded 25 August 2017

Dear 230JH230,
Thank you for your review on our hotel, we are delighted you had a great stay with us.
Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have full attention whilst with us.
Our hotel team are here to make sure your stay is as welcoming, pleasant and stress-free as possible - you are our guest and we want you to have the best possible experience.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.
Kind regards
Marta C.


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Reviewed 16 August 2017

Stayd for 1 night after a long flight. late at night there is no shuttle serivce so we took a taxi for about 15 minutes drive. the hotel located in a business park which looked empty when we came in.
We were given our rooms and when went up we found that between our rooms there is a "ghost room" - a room where the door was open looked that as if being renovated but no lights and no one inside.
The rooms were not very clean and breakfast was very simple.
We were happy to leave right after breakfast.

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank iophir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMDM, Management Office at Holiday Inn Rome - Eur Parco Dei Medici, responded to this reviewResponded 24 August 2017

Dear Iophir,
Thank you for your review on our hotel.
I was very concerned to learn of your dissatisfaction which you experienced during your recent stay with us. I can assure you that we have already taken the necessary steps to rectify the various issues that you raised and I can only say that I am very sorry for any inconvenience caused to you and for the fact that you had to endure a very uncomfortable stay.
Despite your disappointment we do hope you will return to stay with us again at some future date when you can be assured of our very best attention.
Kind regards.
Marta C.

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Reviewed 8 August 2017 via mobile

Stayed two nights in early August, and had a pleasant stay. Hotel is about 7 min from the airport and 20-25 from the center of Roma. Hotel offers shuttle service to the center, but they do charge a fee. There is a nearby train station which makes it convenient to travel to the center of Roma. Hotel also offers free parking. I opted to drive into Roma each day. Due to August summer break, traffic in Roma was light and manageable.

Hotel is relatively modern and updated. Rooms are clean and spacious. I stayed in a room with two queen beds. Room was big enough for 4 people. Air conditioning did not work as well as expected, but we were in Italy and not a surprise. Hotel also offers two pools; a baby pool and large swimming pool, recliners and towels. Common areas were very clean. Front desk was pleasant and helpful. Wifi was on the weak side, but manageable.

We also opted for the breakfast. Breakfast was pleasant and offered a variety of items, such as eggs, bacon, sausage, toast, a variety of cornetti, fruit, cereal, juices and a variety of teas, coffees, espresso and cappuccini. Bar items and restaurant appeared to be expensive since hotel appears to cater to businessmen.

If you're flying out of Roma and need a couple nights near the airport, this hotel makes an excellent choice. If you're looking to travel to center each day, the hotel may not be your best choice.

Stayed: August 2017, travelled with family
Thank AndiamoAMagna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMDM, Management Office at Holiday Inn Rome - Eur Parco Dei Medici, responded to this reviewResponded 24 August 2017

Dear AndiamoAmagna,
Thank you for your sharing your comments regarding your stay with us. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to share it. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn a leader in excellence.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future.

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Reviewed 7 August 2017

Clean layout, with pleasant relaxing outdoor area including pool, Large clean & comfortable rooms (not sure about the Handy smart phone device, it was out last night so option to try, but it looked interesting), comfortable bed and great bathroom. My only complaint was the bar in the evening was busy and most of the time had only one person serving the other person did help but was busy delivering bar meals, this was slow.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank TeamWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMDM, Management Office at Holiday Inn Rome - Eur Parco Dei Medici, responded to this reviewResponded 24 August 2017

Dear Guest,
Thank you for your review on our hotel, we are delighted you had a great stay with us.
Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us and believe that having the right team is of paramount importance.
It is disappointing to read you received a less than satisfactory level of service from our staff of the bar .
Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly.
We hope to welcome you back in the future and that you experience 100% satisfaction.
Kind regards.
Marta C.

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Reviewed 7 August 2017 via mobile

Friendly staff. They dint try to rip you off by forcing you to buy $5 water when tap water is safe to drink. Good breakfast buffet. Dinner menu has gluten feee options and they brought GF bread to our GF guy. No charge.
Caring and good for frugal folk on a budget.

Stayed: August 2017, travelled with friends
1  Thank 170bradr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROMDM, Guest Relations Manager at Holiday Inn Rome - Eur Parco Dei Medici, responded to this reviewResponded 10 August 2017

Dear 170bradr,
Thank you for your review on our hotel, we are delighted you had a good stay with us.
Customer care is our primary objective, we choose our team members carefully with this in mind, we want all our guests to have the best possible stay whilst with us.
We can assure you that your experience is not indicative of our usual high standards when it comes to service. Nevertheless, we have taken note of your comments and have shared these with our management team to ensure that this issue is addressed accordingly.
We hope to welcome you back in the future and that you experience 100% satisfaction.
Kind regards
Roberta S.
Assistant to the General Manager & Guest Relations Manager

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