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All reviews classical rome villa borghese a quiet residential area a short taxi ride stayed days recommend this hotel rooms are clean train station the main tourist attractions triple room beautiful room large bathroom pleasant stay pastries vatican city embassies neighborhood
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Reviewed 21 March 2017

Very nice hotel. Quiet location. Nice building. Good breakfast. Very friendly staff. Street parking available. Nice room. Free wifi. You need a car to go to everywhere. Located in a residential area, far from crowds and traffic. Clean and safe. Will return.

Room Tip: All rooms seems to be good
  • Stayed: July 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Antonio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loan_Hotels, Responsabile relazioni con la clientela at Hotel Degli Aranci, responded to this reviewResponded 27 March 2017

Dear "Antonio S",
Thank you very much for your 4-star review and to have chosen our Hotel degli Aranci for your stay in Rome.
We are very glad to know that you loved our location, warm atmosphere and our services.
It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Looking forward to welcome you back to stay with us again in the near future, I remain at disposal.
With kind regards,
Stefania Catozzi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2017 via mobile

Thoroughly enjoyed staying here. Room comfortable and clean. Breakfast good with plenty of food and a hot option as well. Locally some good restaurants and easy access to the centre of Rome on the tram system. Also the underground can be connected to via the tram. Having said that the underground is notorious for pickpockets. Having said that we were stopped by a man claiming to work for a fashion house and he offered a patent leather bag for money he needed for petrol. Clever scam but he didn't get any money from us. He was a tad rude at that point.

The area the hotel is in has a number of embassies and is close to Villa Borgese and the park. If walk through it you will come to a road that overlooked the city close to the Spanish Steps. Fabulous view and the Vatican in easy reach. The tram system take you to the tourist entry of the Vatican. I recommend you buy the tickets before flying as the queues are long if you do not have a ticket.

Plenty of restaurants, bars and cafes in the area, just check prices as they can have a tourist priced menu versus a local menu. Prices are much higher for tourists.

Stayed: April 2016, travelled as a couple
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loan_Hotels, Responsabile relazioni con la clientela at Hotel Degli Aranci, responded to this reviewResponded 27 March 2017

Dear "Paul B",
Thank you very much for your 4-star review and to have chosen our Hotel degli Aranci for your stay in Rome.
We are very glad to know that you loved our location, warm atmosphere and our services.
It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Looking forward to welcome you back to stay with us again in the near future, I remain at disposal.
With kind regards,
Stefania Catozzi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2017 via mobile

Family style hotel with great friendly service, very convenient location close to tram station small room but quite reasonable for one or two persons. Breakfast was really good quantity and quality wise.
Will defiantly go back again.

Stayed: March 2017, travelled solo
Thank Karim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loan_Hotels, Responsabile relazioni con la clientela at Hotel Degli Aranci, responded to this reviewResponded 27 March 2017

Dear "Karim F",
Thank you very much for your 4-star review and to have chosen our Hotel degli Aranci for your stay in Rome.
We are very glad to know that you loved our location, warm atmosphere and our services.
It is our goal to consistently provide customer satisfaction and your comments are very important to us. The feedback we receive from valued guests like yourself, enables us to keep up the good work.
Looking forward to welcome you back to stay with us again in the near future, I remain at disposal.
With kind regards,
Stefania Catozzi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 February 2017

We really enjoyed our stay here. The rooms are small but comfortable, the staff is friendly and extremely helpful, the breakfast is great and the price we paid for 4 nights was quite cheap compared to the quality of the establishment.

I highly recommend this place, especially because it is very close to the centre but still not in the noise.

Room Tip: Try and get a room on the higher floors, they are quieter and there is more light.
  • Stayed: October 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Lex3210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loan_Hotels, Responsabile relazioni con la clientela at Hotel Degli Aranci, responded to this reviewResponded 2 March 2017

Dear "Lex3210",
Thank you for taking the time to share with us your fantastic feedback on your recent stay and to have chosen our Degli Aranci Htl for your stay in Rome.
We are very glad to know that you had a pleasant stay and that we met your expectation.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
Once again, we appreciate you taking the time to share your comments with us and we hope to see you at the again in the future.
With Best regards,
Stefania Catozzi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2016 via mobile

No help with bags when entering hotel. Staff just sit behind the desk and look at you. This is late at night, no thinking you might be cold or tired.

The breakfast is ok, not worth 7 or 8 euros.

The location is not great. Very hilly area that's difficult to walk around. There is no nearby tram. The train nearby is a good 10 minutes walk, it's not connected to the metro - stay on the metro line if you aren't staying near termini. It's a nice upmarket area but it's isolated and there isn't even cafes or corner stores nearby. It's all a good 10 minute walk and an uphill return.

The temperature is time controlled. Including towel racks etc. Shower has either a too hot or Luke warm setting. It's very powerful and sprays everywhere, or you can have it too weak and barely there.

The worst part are the staff. I was very unwell most of the trip and confined to my room. The housekeeping staff literally never shut up. They talk non stop. By talk I mean screech. I'm not sure what the dialect is, perhaps Sicilian? It's not sophisticated, it's like a moaning little girl that is complaining and having a meltdown. Non stop. At a high pitch. Yelling between staff members. You'd think they were fighting or arguing but they talked like that all day at this insanely loud level from early morning until late. No respect for guests that were sleeping or still in their rooms.

In most hotels in the world staff try not to make any noise as to not annoy guests or wake them..

Staff seem very disinterested at all. Doing this bare minimum that www required of their job.

Gym was locked; had to get it opened when you wanted it used. I stay at a hotel as I like the amenities and freedom. If I wanted to stay at someone's house where I need to interact with them I'd book an Airbnb. If you need to get it unlocked why not make it 24 hours? There's no heavy weight machines that can make noise.

Stayed: December 2016, travelled solo
Thank ladyfitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loan_Hotels, Responsabile relazioni con la clientela at Hotel Degli Aranci, responded to this reviewResponded 13 December 2016

Dear "ladyfitch",
Thank you for your comments on Tripadvisor, in which you drew my attention to your experience while guest at our Htl degli Aranci.
As every guest's review received you are of extreme importance to us.
First of all we do apologize and we are of course very disheartened that your stay with us did not meet your expectations.
We have discussed the points you raised with all our Head of Departments and as a result we are confident they will be more vigilant to be sure that similar inconvenience will not be repeated in the future and they will take the necessary steps to continue to improve their services. We regret your stay with us was perhaps not what it should have been. We trust that should you ever return to Rome, you will consider giving us an opportunity to counter your criticisms by visiting us again.
I assure you that our team and I will do our utmost to extend a welcome and a stay that you will remember for the right reasons.
With kind regards,
Stefania Catozzi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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