Had booked a room for 5 people, however had none of the amenities that were on my booking. We were the room overlooking the terrace, which was noisy at night and also if people were smoking this came in through the window. The bathroom ceiling was covered in mould, walls were bashed and paintwork in serious need of touchup! and if the towels were replaced before 2 days you were charged, and if you wanted your room cleaned after 11am you had to pay a surcharge also.
We had paid for a comfort room with radio, telephone, hairdryer, fan, soundproofing and a view! We got none of this. The gentleman on the desk were not able to speak English. Breakfast was at Bee Bar 30 metres away, which was a coffee and a crossant was quite nice. No internal seats, so you have to sit outside. That was ok as it was reasonable weather when we were there but wouldn't like to sit out in the rain!!!
Very basic accommodation and hotel, beds were clean, so that was a plus. We had no coffee/tea facilities although there was a kettle in the hall but no cups! Will never book through booking.com again, as obviously the hotel has no rooms like this! Best thing about the hotel is the terrace, but not if your room over looks it!!
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- Also Known As:
- Felice Hotel Rome