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“We enjoyed our time in Genua”
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Very good
24 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 1 Bathroom, Sleeps 5
Genoa, Italian Riviera, Liguria

Reviews from our community

Very good - based on 24 reviews
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Reviews from our community

Michael H
1 review
“We enjoyed our time in Genua”
Reviewed 30 August 2016 for a stay in August 2016

The appartement was seated in the heart of the historical centre of Genua with a lot of squares and restaurants and quite near to the port with an amazing promenade. This was really great. And the renovated appartement in an old palazzo was clean and comfortable and I liked the big picture of the Iris flowers in the bedroom.
Valentina and her husband, our hosts, have been very nice and we enjoyed our short holiday in Genua:)

Date of stay: August 2016
Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
1 Sep 2016
Thank you so much! I'm glad about your opinion reguarding my holiday apartment Ca' Sanlò! You are very nice famiy end welcome guests, I hope to see you soon in Genoa!

Valentina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JKEELAN
Perth, Australia
Level 6 Contributor
258 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Great location and potential, but falls well short”
Reviewed 27 July 2016 for a stay in July 2016
3
people found this review helpful

The apartment is in a renovated palace in the centre of the tourist district, just a stone’s throw away from the Duomo, Metro, Aquarium and Ferrari Piazza. Hence, it is very central and well located. It is clean, quite spacious and nicely presented. It has a kitchen with a microwave and a hotplate, plus a small functional laundry in the bathroom. Unfortunately, there are some serious deficiencies with the apartment, some of which could be relatively easily addressed. These had a significant negative impact upon our stay, and as a result I would not recommend this apartment to others. Specifically, the following issues were problematic:
1) A sofa bed was provided in lieu of a double bed, but it was too small and very uncomfortable; a proper double bed should be provided. The three single beds were OK, although pillows were next to useless - very thin and poor quality.
2) There is no aircon in the apartment and in the mid-summer heat this made sleeping very difficult; the windows could not be left open at night because of the excessive noise emanating from the adjacent piazza and alleyway (in particular barking dogs, shouting couples and the ear-splitting noise of shop-front metal shutters opening and shutting). A single fan was provided, but this did not work; a fan would be needed for both bedrooms at a minimum.
3) There is no Wifi, which made it very difficult to contact the owner and the outside world to make bookings, perform online check-in etc. We tried to use the free wifi at Ferrari Piazza but this needed an active mobile phone number.
4) The power board has a fault, such that if more than one appliance is used the power trips and everything goes off. This happened at least 6 times during our stay.
5) The hot water cylinder is too small for 4+ people and so the owner has turned the temperature up to maximum to prevent users from running out of hot water. As a result the water is scalding hot and is a serious danger.
6) There is no electric jug or toaster, just an antiquated hotplate. These are basic items, the absence of which is very inconvenient.
7) We were provided with one small bin to serve 4 people for a week, with no arrangements made for removing the rubbish. There were no cleaning materials/equipment provided, but since there was a substantial additional cleaning charge, cleaning is presumably the responsibility of the owner.

Date of stay: July 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Convenient location and size
Liked least: Lack of basics, beds, aircon and wifi
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gdwan
Auckland New Zealand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“The apartment was not quite accurately advertised”
Reviewed 24 July 2016 for a stay in July 2016
3
people found this review helpful

Ca Sanlo was advertised as a two bedroom apartment, and as we were two couples traveling together we expected both bed rooms to be properly equipped. I had contacted the owner via email and requested a double and 2 single beds and stressed the point that there were four of us. However, when we arrived we found that one bedroom contained 3 single beds and the other bedroom contained a couch that had been converted into a bed but definitely was not big enough to be used as a double bed. Also, the bedding on the couch/bed was quite old and worn which is unacceptable.
The apartment is very centrally situated facing a lovely piazza, but as a result, The noise from the cafes on the piazza is constant through the night. We left after five days, feeling completely sleep deprived.

Date of stay: July 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The central location in relation to the port
Liked least: The continual night noise from the local cafes
Travelling group: Friends
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
25 Jul 2016
Si è trattato di ospiti poco rispettosi ed educati: ho ricevuto una prenotazione per 3 anzichè per 4 persone ed era programmato e preparato effettivamente per 3. Ho cercato di accontentarli rendendomi disponibile ad ogni loro richiesta, ma evidentemente questa disponibilità non è stata apprezzata.
Hanno creato danni nell'appartamento rompendo il ventilatore della camera da letto, staccando una tenda dalla finestra, spostando un letto da una stanza all'altra senza rimetterlo a posto. Nonostante questo non ho richiesto trattenute sul deposito cauzionale.
L'appartamento mi è stato riconsegnato in condizioni di massimo disordine e sporcizia disseminata in tutti i locali e con una giacenza di spazzatura di 5 giorni.
Sono dispiaciuta dell'accaduto ma di fronte a tante reviews positive con ospiti pienamente soddisfatti voglio considerarla un'eccezione non piacevole!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roddy C
1 review
“Good location in Old Town”
Reviewed 10 June 2016 for a stay in May 2016

Such an impressive building to stay in!

Valentina was very kind and helpful. The apartment is very spacious and FRESH. Nice stay, thanks Valentina!

Date of stay: May 2016
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Other
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jun 2016
Thanks Roddy!
I'm glad about your opinion of my apartment I hope to see you soon!
Have a good evening!
Valentina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria...
1 review
“Miss”
Reviewed 5 June 2016 for a stay in June 2016

We have just returned from a weeks holiday in Genoa, staying at this great apartment.
The apartment is spacious, has everything you need, and is in a very central location. Everything is a short walk away, including the sights, restaurants, cafes and grocery stores.
There is a bit of noise at the weekend in the evening, but it didn't impact on our stay, and you would expect that staying at such a central location. The area felt very safe and everyone we met was so friendly.
We travelled with two young children, one a baby, and everything worked well.
Valentina was very welcoming and all contact we had with her worked perfectly.
We would highly recommend.

Date of stay: June 2016
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Jun 2016
Thanks Victoria!

I'm happy about your holiday in Ca SanLò it's an apartment suitable for family becouse it is a spacious and central location, as you said.
You have been wonderful guests and a very nice family!
See you soon!
Valentina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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