This was my husbands first trip to Italy and I had to be sure that he would fall in love with the country. This hotel was wonderful. The staff was pleasant and helpful especially in the downstairs dining room. Matteo(although a little hyper) and Luca were very helpful.
We had a room with two views of the lake and it was simply beautiful. The rooms were immaculate and housekeeping did not let us down. They did a great job everyday. The hotel is within walking distance to Cernobbio and a quick taxi ride to Como which made it very convenient for us. We hired a boat right from our dock to tour the lake. Very well worth the money.
The only disappointment was our dinner in their main upstairs restaurant. We were made to wait 15 minutes even though we had a reservation. Then when we requested a specific table to make up for our inconvenience we were told no. Dousin was the matre'd that evening and simply was not pleasant to us. Salvatore the waiter and Jarreed were kind and tried to make up for the rudeness. It was our worst experience of the whole trip.
I recommend the hotel but not the main restaurant.More
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