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Reviews (202)
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3 - 8 of 202 reviews
Reviewed 10 August 2016

The hotel has an undeserved bad reputation. While very basic, it is conveniently located within walking distance of the central station (Milano Centrale) and other public transport links. Reception was open late (I checked in at 11) and the room was ready upon my arrival. The room was a double en-suite, clean and with everything in place. Plenty of power sockets and Wi-Fi available in the room and common areas. Overall, nothing fancy but perfect if you are on a budget or just looking for somewhere to spend the night.

  • Stayed: July 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Dario P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2016 via mobile

One of the worst hotels in Milan, extremely rude unethical staff. The only reason I booked it was because of location. When we arrived after booking in advance, they said there are no rooms available. And then they updated as "no show" !!! I will not advise anyone to stay at this hotel even if they are offering free accommodation.

Stayed: May 2016, travelled as a couple
Thank neha s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2016

..unless you are sure you are arriving during school hours or thereabouts. This may be a hotel but
they do not understand that clients have transport that brings them in outside of 730 PM. Even though the sites say check in upto midnight - this is not true
They do not understand nor care that flights get delayed.
And so we slept overnight at the airport - with kids n luggage
They billed us all right - considered us a no-show
So please heed all the awful reviews and don't bother booking Valley at all

  • Stayed: May 2016, travelled with family
    • Service
Thank Jarhmanite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2016

Worst welcoming I've had in my entire life, they are thieves, they told me I was "no show" because I arrived at 10.30pm when I had wrote them and it was agreed. How come this hotel can still welcome customers ?

  • Stayed: April 2016, travelled solo
    • Service
1  Thank Ludovic H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2016

Stay away! We made a reservation for 1 night here because it was so close to the Central Station. Once we got there the guy at the reception desk told us he can't do any check-ins! We reserved the room at 8 PM and payed online and we got there at around 9 PM. He told us to go to another hotel (30 min away!!) and that he doesn't know anything about our money. So basically they stole 30-40 Euro from us last night.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Stefan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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