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Reviews (499)
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All reviewsbottle of winefamily runfruit basketbeautiful parkriberofriendly hotelhot drinksshort walkexcellent breakfastfeel very welcomeorange juicegreat bedinternet facilitiesgreat familyby italian standardsgreat propertybathroom amenities
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Reviewed 12 July 2016

There's nothing classic about the Hotel Lis but they try to make the best of it. We got parking right outside - without that you might struggle because the streets around the hotel are packed. The staff are friendly and helpful and there was fruit and a (free) bottle of wine in the room but the corridors are really rather gloomy and off putting. My wife felt that if she was a woman traveling on her own she wouldn't have felt at ease. Bathroom okay but a bit of mould visible. There was no hot water when we arrived but the staff fixed that impressively quickly. Asti has a really interesting old centre but you're a bit of a distance away from that at the Hotel Lis and the walk isn't the most comfortable, we thought. The hotel isn't too expensive so three stars feels about right to this reviewer.

Room Tip: Ask for a room near the lift. Corridors are long and dark..
  • Stayed: July 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank nickpsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrea R, Direttore at Hotel Lis, responded to this reviewResponded 18 July 2016

Good morning
Thank you for your review and that you appreciate the service and staff.
Sorry you've found that corridor dark, It is always lit all day with emergency lights, but you can have an excellent lighting by turning on the lights with the buttons near the entrance of the room. You probably did not notice the buttons.
I'm glad to have always found parking in front of the hotel, however otherwise the hotel has a courtyard with garages.
We are restructuring all the showers probably your shower has to be completed yet.
As for the location the hotel is away 100 meters from the old town I do not understand why You said that is far from it. From the balcony of some rooms you can even see Piazza Alfieri that is the main square.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2016

Very nice place to stay! You are made to feel very welcome and taken care of. Comfortably sized bathroom with plenty of towels and toiletries, good bed w/ nice linens, sufficiently sized bedroom, very clean. The welcome bottle of wine and basket of fruit was a delightful touch. Excellent breakfast buffet. Whole hotel is cleanly designed and soothing on the eye. Easily reached on foot from train station, and easy to walk to restaurants. I would definitely stay here again!

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Louise E M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2016 via mobile

The nicest room and the best service. We loved our stay in Asti. Loved the Medieval walls and Cathedrals. It is such a beautiful town. Looking forward to a wine tour tomorrow. The room was roomy and clean The family owned business was impressive.

Stayed: June 2016, travelled with family
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2016 via mobile

We stayed here twice but unfortunately they were full for our visit this time, but we went to say hello in any case, they invited us for breakfast !!!!
You just cant beat good service, what nice people ....... They have recently has new furniture in the lounge and it looks lovely.

Stayed: May 2016
Thank sasbambam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2016

My husband and I have never been treated so well by owners of a hotel and we have stayed in many! When we arrived to check in, we asked where the Hertz rental was located so that we could drop off our car. The owner, Katarina, offered to have us follow her there as it was complicated to get there and she would wait to take us back to the hotel so that we didn't have to take a taxi. That has never happened anywhere else. But it gets even better.....we asked to be awaken early as we had a train to catch the following morning and Katarina's father in law said he would drive us there. What special, lovely people they are!!!! So, that is just the customer service part of my review. The room was spotlessly clean and the towels and wash cloths were cleaned and in plastic. There were 2 toothbrushes in case you forgot yours. They leave you a bottle of wine in your room, which was complimentary along with a basket of fruit. They left us wanting nothing else. They had already thought of everything!!! Their aim is to please customers and they have achieved their goal with perfection. Plus, the price for this hotel is so reasonable and though we had to leave too early for breakfast (it was offered to us before hours but we declined as we were in a hurry), I peeked and it looked amazing! Breakfast was also included! This hotel was a win win for us. I am sorry that this was just a one night stop over in Asti. I would like to thank you all for your wonderful hospitality and hope that what goes around, comes around to you in a very special way!

  • Stayed: April 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank marboe1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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