I reserved a room at the Hotel Abbazia Deluxe in Novermber of 2016 for a stay in September 2017 for three nights . I booked with the hotel directly on their website. Yesterday, I received an email from them saying that they have cancelled my reservation, weeks before my trip, forcing me to scramble to find a room during a high-demand season. Their email states that they had a problem with their reservation system. My suspicion is that they bumped me for another reservation at a higher rate.
If you have a reservation, be careful. This is is total lack of courtesy & is completely unprofessional. My visit to Venice is in September 2017, and I will not be staying at this hotel, but since the travel month is a required option for this review, I have chosen August 2017.
- Official Description (provided by the hotel):
- Abbazia de luxe, a bed and breakfast in Venice, in the ambiance of a boutique hotel, close to the train station e with Grand Canal view. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and Booking.com so you can book your Abbazia Deluxe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Abbazia Deluxe Hotel Venice