Good location, close to the water bus stop and main street. Not easy to find, but the direction instruction from hotel confirmation was very helpful.
"Reception desk service is open 8am-8pm" (what they said on my confirmation mail), but you have to ring the bell to check-in. The guy sat behind the desk seemed not very happy to answer your questions;like: "Is this our room? "when he opened the door next to the kitchen without said anything, I asked, he said "That's why I opened the door" ; " Could we have two maps, please?", he said "One room one map. " When I tried to fill my drinking bottle from kitchen's tap, he tried to stop me and said " that's only for staff." So, I hardly dare to ask any other questions until I checked out, " I was wondering if you have a storage room for our baggage, we'd like to leave our bags until 8pm to catch the night train", he said " Are you joking? Can't you see we have very limited space, do you think we have an extra room for your luggage?". Well, I guess that means NO, so we left all bags at that narrow corridor for 9 hours.
Our room is ok(classic double room), next to the kitchen on ground floor, big windows face to a lovely small garden, a good size toilet but a little bit smelly (smelt like drain, maybe from the Canal down there); breakfast was plain, served with a friendly young lady, not a buffet as Expedia website said, but the hot croissant was tasty. Not very good WiFi connection.
Quite difference experience stayed in this canal side small inn, that would be nice if the receptionist can show his hospitable service more to make visitors feel welcome.
By the way, I lost the map in the first morning, and then we had to use google maps for rest of the two days in Venice, because one room one map policy.