Arrival is not as complicated as some put, but not 10 minutes with luggage, like 15 or 20, but we arrived at 7:45 pm reception and no one was in reception when he said that the reception was open until 8, I was just an envelope with instructions on how to get open 3 doors and an apartment was on the second floor of another building without elevator, I know it's not a 5 star hotel but at least someone should attend appropriate times. Upon entering there was a great smell of garlic, apparently had cooked in the apartment next door. At 9:00 AM the next day, when back in the hotel reception, there is no response, only a few girls who refuse to serve. Said the deal online that included breakfast, but surprisingly the hotel owner decides that as the apartment has a kitchen, which does not appear in the description of the website, I want my vacation is to cook and not include breakfast. Also stresses that there will be no cleaning between days of stay, which leaves a roll of paper used for 3 days, to be insufficient, and have to get one on our own. The third day again I go to reception at 8am to check out, and only answered by intercom the owner saying that no matter who did not see, that payment be made to the registered Internet card, which was not his problem if I was leaving the documentation. He never showed his face, not to see if I was the one who really said. Terrible service and attention of the owner, had read reviews and thought it would be different, but we were wrong. If they can avoid this place.