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32 - 37 of 282 reviews
Reviewed 31 March 2016

Clean comfortable nice calm peaceful atmosphere, friendly staff. Marco the manager was welcoming and very helpful we had a lovely room overlooking canal. Well located away from noisy crowds yet convenient for dining walking and for public transit. Loved the little garden and the two friendly cats . Would use this hotel if I ever have an opportunity to return to glorious Venice

Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank minnieblueitt5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 January 2016

I spent a day in Venice. While it was a bit confusing to find the place, the room was clean and so was the newly renovated bathroom. Staff was courteous and helpful and most importantly it was a 2 minute walk to the vaporetto stop.

Room tip: Rooms facing the backyard has a view
Date of stay: October 2015
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Mitali P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2015

We spent a really nice time in Venice staying here. Very convenient to reach, the Vaporetto stop is just a minute around the corner. The staff was very friendly and helpful and gave us good tips where to eat and go out. The room was spacious and clean overlooking a small canal. The breakfast was very good, the next time we will come back, when it is a bit warmer, because then we will be able to enjoy it in the lovely garden!

Date of stay: November 2015
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Astrid E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2015

Arrival is not as complicated as some put, but not 10 minutes with luggage, like 15 or 20, but we arrived at 7:45 pm reception and no one was in reception when he said that the reception was open until 8, I was just an envelope with instructions on how to get open 3 doors and an apartment was on the second floor of another building without elevator, I know it's not a 5 star hotel but at least someone should attend appropriate times. Upon entering there was a great smell of garlic, apparently had cooked in the apartment next door. At 9:00 AM the next day, when back in the hotel reception, there is no response, only a few girls who refuse to serve. Said the deal online that included breakfast, but surprisingly the hotel owner decides that as the apartment has a kitchen, which does not appear in the description of the website, I want my vacation is to cook and not include breakfast. Also stresses that there will be no cleaning between days of stay, which leaves a roll of paper used for 3 days, to be insufficient, and have to get one on our own. The third day again I go to reception at 8am to check out, and only answered by intercom the owner saying that no matter who did not see, that payment be made to the registered Internet card, which was not his problem if I was leaving the documentation. He never showed his face, not to see if I was the one who really said. Terrible service and attention of the owner, had read reviews and thought it would be different, but we were wrong. If they can avoid this place.

Date of stay: November 2015
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank 569luiss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2015 via mobile

Unprofessional, rude staff that left us stranded.

The credit card we gave the hotel was mistakenly declined and instead of trying again, or contacting us, they cancelled our reservation. We were informed over the hotels front door intercom that our room was given away and they had no availability. The host would not even let us in the front door let alone help us to find another room elsewhere.

Direct quote from front desk "why should I have called, it's not my problem."

Because of our limited phone connectivity we were almost stranded late in day but, luckily, we were helped by the lovely staff at the neighbouring hotel Ca San Marcuola, who went well out of her way to assist us even though they were also booked up.

In the end, we didn't get to stay at Casa Del Melograno so cannot speak to their rooms, but their customer service is nonexistent. I would not recommend staying somewhere so rude and with so little regard for their customers and people in general.

Date of stay: October 2015
Trip type: Travelled as a couple
2  Thank seanbe31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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