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Reviews (1,153)
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Traveller rating
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All reviews top floor piazza marina spa facilities lovely hotel the air conditioning pastries rooftop restaurant historic area wonderful city old town spacious rooms noise street sights
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4 - 9 of 1,153 reviews
Reviewed 24 July 2023 via mobile

This is a lovely hotel, very well situated in the historic centre of Palermo. The rooms are very clean with excellent aircon, which was welcome in the oppressive heat of summer. The staff are also lovely and very helpful, especially Noemie! I will be back!

Room tip: Plenty of nice restaurants all around. I recommend Arte e Tradizione, fantastic food and very friendly staff.
Date of stay: July 2023
Trip type: Travelled solo
Thank Reigate1974
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this reviewResponded 26 July 2023

Dear Guest,
thank you very much for your appreciation and your review !
We hope to see you again in the future and we send our best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2023

We stayed here for 4 nights. Hotel was good and ideally situated for sightseeing in Palermo. Hotel bar and breakfast were both good. We didn’t eat up in the hotel of an evening so can’t comment on that. The spacious room was kept very clean by the staff, and we indulged in the spa facilities which was very nice too.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank scubafish72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this reviewResponded 22 June 2023

Dear Guest,
thank you very much for your appreciation and your stay !
We hope to host you again very soon and I send my best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2023

My daughter and I loved the hotel. The room was huge with 2 sinks, 2 armoires, and a couch in a separate room. It's location was fantastic. It was a 5 minute walk to the Marina and 15 minutes to all Old Historic Area attractions. The Rooftop restaurant was wonderful! We ate the most amazing Salumeria board with cheeses. So delicious! Marco, Rooftop Waiter, made tasty cocktails and was helpful in talking about attractions and nightlife recommendations.

Room tip: Ask for washcloths and hand towels.
Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Karen R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this reviewResponded 16 June 2023

Dear Customer,
we thank you for your pleasant presence and your stay!
We hope to see you soon, warm greetings from all the staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2023

This is one lovely boutique hotel in a wonderful location and the best staff ever at the front desk: Norma and Alessandra are knowledgeable and lovely people. This hotel should be in Fodor’s! We were so close to the port and market in addition to restaurants in the area.

Room tip: The bar on the 4th floor gives a great view and has a nice nenu
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
Thank Larrie1940
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this reviewResponded 9 May 2023

Dear Guest thank you !
We are very proud for your words , please come back and visit us very soon :)
I send all the warmest regards from all the staff and thank you again

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Reviewed 14 April 2023 via mobile

Good location in an a mixed area. Very close to the water. Very pleasant and helpful hotel staff. Rooms are large well appointed. Very nice bathrooms. Very pleasant entrance and atrium restaurant on the rooftop level with a very nice view of the courtyard. If the price is right stay there.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank mepb49
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniela Fusi, Direttore generale at Hotel Porta Felice, responded to this reviewResponded 15 April 2023

Dear Guest,
thank you very much for your review, we are very happy and proud !
We hope to see you again, best regards from all the staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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