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RM 1,243
Breakfast included
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RM 1,166
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grumpy554
London, United Kingdom

Excellent

5.0 of 5 bubblesReviewed 14 Jan 2021
Interesting experience driving to and from the hotel - small cars best. They have parking available and look after the car.
A great room, plenty of space, coffee, water, all good. No noise from street or other guests.
Staff are great, very polite and conversational, a delight to deal with.
Breakfast was based on a menu which you had to navigate prior to checkin, and did not always function as planned - all due to the covid measures. But it was all sorted out on the day.
Yes, the best accomodation we had on our trip to Sicily. Very very enjoyable.
Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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Reviews (242)
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All reviews stayed in the family room garden apartment historic district breakfast was delicious la galleria main pedestrian nespresso machine perfect location this lovely hotel recommending restaurants old town great boutique great bathroom wonderful room apartment was clean small balcony recommend this hotel to anyone
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Reviewed 21 October 2020

What an amazing experience!!! We had only 24 hours in Palermo and really wanted to make the best of it after two weeks in Sicily. This hotel was perfect. Not only beautiful and comfortable but most of all the team was so great. They upgraded our room so we could be closer to the children’s room, they helped us plan the day so we will be able to use our time wisely and manage to see all the highlights of the city and they spoiled us rotten with the perfect breakfast. Thank you, David and the entire team, we are definitely coming back for more!

Date of stay: October 2020
    • Value
    • Cleanliness
    • Service
1  Thank shirab461
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 October 2020 via mobile

My wife and I recently had the pleasure of spending a couple of nights at this lovely hotel. It is located within a two minute walk from a lot of Palermo’s main attractions and restaurants and bars. Our room was very comfortable, very nicely furnished and spotlessly clean. Additionally I feel it is important to mention that the staff at the hotel were all fantastic. Polite, friendly and willing to help in any way they could. Overall absolutely brilliant.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank Darrendazler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2020

Room was really nice, location was excellent. It was a shame the breakfast really let the hotel down. It was really what you would expect and at a cheap B&B rather than a relatively expensive hotel. Other than that staff and cleanliness were excellent

Date of stay: September 2020
    • Value
    • Location
    • Service
2  Thank Tim R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 September 2020 via mobile

What an amazing hotel - it really is fabulous. We stayed in the family room with adjoining comfort room for our daughters in a separate annexe. Spacious, elegant, chic and luxurious. The hotel is minutes from Palermo cathedral and a perfect location to stroll around the beautiful city. Staff were all friendly, welcoming and helpful. It wasn’t cheap but every Euro was worth it.

Date of stay: September 2020
Trip type: Travelled with family
3  Thank LouCradd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 August 2020 via mobile

The service at Palazzo Natoli was second to none. We were upgraded, the staff helped us plan our stay and were so welcoming. The room was beautiful with shutters and a painted ceiling. Everything you could wish for on a hotel. Centrally located, warm staff, extremely clean, well priced and just perfect! We’ll be back for sure!

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank Alicetraveller123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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