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WandererNYNY
New York, New York

A great stay in Palermo!

5.0 of 5 bubblesReviewed 8 Sept 2021via mobile
Excellent service and hospitality and well appointed rooms. Breakfast was great and the restaurant recommendation were generally good. Great location as well. Every single person we encountered at the hotel was a delight! I would suggest allowing the hotel to arrange for taxi service from the airport as we had a difficult time directing the taxi driver to this hotel because of its location in a pedestrian area. I am sure that with proper arrangements from the hotel it would have been seamless and I know they’d have been happy to help— I just didn’t think to ask.
Date of stay: September 2021
Trip type: Travelled with family
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Reviews (242)
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All reviews stayed in the family room garden apartment historic district breakfast was delicious la galleria main pedestrian nespresso machine perfect location this lovely hotel recommending restaurants old town great boutique great bathroom wonderful room apartment was clean small balcony recommend this hotel to anyone
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Reviewed 1 August 2021 via mobile

Outstanding facilities and service; near to many historical sites; friendly, helpful and competent staff; good breakfast. The boutique hotel (9 rooms) is in a newly renovated historic building.
A short walk from several good restaurants. Will stay there again.

Room tip: Follow the advice of the hotel for directions to arrive there; get the valet parking.
Date of stay: June 2021
Trip type: Travelled with family
Thank 536lc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2021 via mobile

We did extensive research before selecting a hotel in Palermo. We selected this hotel because of the wonderful reviews and they couldn’t have been more right.

Incredible pre trip communication by Davide and his team. We had lots of questions before coming to Palermo and Davide and his staff answered them all.

The hotel is located on a quiet street in the center of Palermo. We will warmly greeted upon arrival and shown to our room. The room was very spacious, incredibly clean and the air-conditioning was the best ever hotel room!

The best way to describe this hotel would be you’re staying in somebody’s private home and being treated like you’re at the Ritz Carlton. Breakfast was amazing. Everything was amazing. If you’re looking for a fantastic place to stay, look no further than Palazzo Natoli. VERY HIGHLY RECOMMENDED!

Date of stay: June 2021
Trip type: Travelled as a couple
2  Thank Sockster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 July 2021

The hotel is brand new, very centrally located, just few minutes away from the major historical monuments of Palermo. The room was spotless and gorgeous while the breakfast, even though the buffet is temporarily suspended due to COVID reason, it was delicious with plenty of choice! A special thanks goes to Andrea and Matteo, they are really amazing!!! I got plenty of suggestions on what to visit or where to go dining. Eventually this place will feel like home.
I am sure I will be back in the next future!

Date of stay: July 2021
Trip type: Travelled solo
Thank michaelkH742BA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2021 via mobile

Fabulous location, friendly, helpful and knowledgable staff and beautiful building.
It’s like staying in someone’s private home in the centre of Palermo, spacious modern rooms with all amenities. All of the staff had great ideas of places to visit as well as restaurants and the best views of the city. Just ask a question and they’ve already made phone calls and booked something. We will definitely return on our next trip to Palermo.

Room tip: You have to choose your breakfast in advance as the dining room is very small.
Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank IntlFamily
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2021

A wonderful hotel with very nice and spacious rooms and a staff that is among the best we have ever met. We felt as the entire team took care of us, booked their favourite restaurants for us, got us a table in Villa Giulia for Italy's semi final in the Euro Football, booked our rental car, suggested what to try for breakfast. We miss you already! A big Thank you from Werners in room 3!

Date of stay: July 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank Ygne1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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