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All reviews hot water location is great old town shampoo kettle street city
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5 - 10 of 46 reviews
Reviewed 11 September 2021

The room was clean and modern, and the bathroom had the mini shampoos etc. and slippers. Location is great as everything could be reached on foot. It's a lovely family-run hotel, which shows in all its friendly and professional staff.
I want to give a special Thank You to Consuelo, who was so friendly and had loads of advice for us - from vegetarian restaurants to how to get around the city, and especially the help on how to cross the roads! That was an eye opener! Thank you, Consuelo.

Date of stay: September 2021
    • Rooms
    • Cleanliness
    • Service
Thank marywJ7980VS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 August 2021

We recently stayed at hotel which was in a convenient location, close to everything. We had a suite which was tasteful, and generous in size. AC worked well, thankfully, in the August heat! Had a small balcony with a table and 2 chairs. Bathroom area also a good size. Most importantly, the service by the front desk staff was exceptional, especially from Alessandra. She went well beyond her duties to help us with various questions regarding required PCR testing in the area. She made numerous calls attempting to locate labs that were open. She booked a special driver for us, who attempted to take us to several testing locations and then attempted to wait at the airport after we checked in, in order to drive us to an airport testing location. Alessandra was in almost constant contact with the wonderful driver, to check in on our status. They were both exceptionally helpful and professional and we truly appreciated everything they did for us. Alessandra is certainly an crucial member of the hotel team.

Date of stay: August 2021
    • Location
    • Cleanliness
    • Service
Thank Maryanne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2021

Strategic location to visit Palermo and to enjoy movida in the nigth. Staff is wellcoming, helpful and friendly. Parking with car valet service. Room quite small but clean. Delicious sweet breakfast, I loved cannoli, lemon caprese cake and pistacchi cake all homemade. Definitely reccommended.

Date of stay: June 2021
    • Location
    • Sleep Quality
    • Service
Thank Gemma M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 January 2020

Fairly new, and i suggest you go now before the prices go up - good facilities, good value and excellent location. Not to mention great service from the staff - a particular mention for the lovely Francesca and also Allessandra. Wifi was excellent and the breakfast good. We loved it and would stay again.

If you have a car. Firstly, good luck as the traffic is hair-raising, but secondly, they can arrange to have your car parked in a private underground car park - taken and delivered back by the car park staff. We found this excellent and useful as the streets are full, and not too expensive at 15 euros a day.

Date of stay: December 2019
    • Value
    • Location
    • Service
Thank ClunkNebbermorth
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 November 2019

I thoroughly enjoyed my stay at this new hotel.
My room was large, well equipped (including a kettle) and the bed comfortable. It had two balconies with a view of the street below and a glimpse of the marina. The walk in shower was powerful and easy to control. The wifi was fast and easy to use but I did not need the air conditioning. Housekeeping was of a high standard.
Breakfast (included in the price) was simple, of high quality, presentation and service excellent.
It is located a few minutes walk from Via Roma and Via Vittorio Emanuele in the old town. The area is rather run down but this was not a concern. The airport shuttle stops at Via Roma and was convenient.
Above all I was impressed by the excellence of all the people working at the hotel.

Date of stay: November 2019
    • Location
    • Service
1  Thank cortontrader
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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