We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
2 people are viewing this hotel
Booking.com
RM 1,860
Breakfast included
Hotels.com
RM 2,147
Breakfast included
Get rewarded with One Key
Priceline
RM 1,537
Go to your Happy Price
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
dc1002
Chesterfield, United Kingdom

Magnificent

5.0 of 5 bubblesReviewed 17 Nov 2023
Quite simply a magnificent experience. From the building and the interior design to the team who work within it. Surroundings are wonderful and the service was just excellent A wonderful place - we will be going back
Date of stay: November 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
Booking.com
RM 705
  • Hotels.com
    RM 773
  • Skyscanner.com
    RM 662
  • Expedia.com
    RM 695
0.1 km from Grand Hotel et Des Palmes
Free Wifi
Booking.com
RM 930
  • Hotels.com
    RM 1,050
  • Lol.travel
    RM 810
  • Expedia.com
    RM 930
0.3 km from Grand Hotel et Des Palmes
Free Wifi
Restaurant
Booking.com
RM 767
  • Hotels.com
    RM 807
  • Trip.com
    RM 674
  • Expedia.com
    RM 807
0.9 km from Grand Hotel et Des Palmes
Free Wifi
Restaurant
Booking.com
RM 1,365
RM 1,120
Fully refundable
  • Hotels.com
    RM 1,365
  • Expedia.com
    RM 1,279
  • Priceline
    RM 1,365
1.5 km from Grand Hotel et Des Palmes
Free Wifi
Booking.com
RM 782
Fully refundable
  • Mercure
    RM 782
  • travelup.com
    RM 694
  • Hotels.com
    RM 782
0.1 km from Grand Hotel et Des Palmes
Free Wifi
Room service
Kemonia Restaurant at the Grand Hotel Piazza Borsa
Booking.com
RM 671
  • Hotels.com
    RM 667
  • Vio.com
    RM 611
  • Expedia.com
    RM 640
1.0 km from Grand Hotel et Des Palmes
Restaurant
Room service
Booking.com
RM 633
  • ibis Styles
    RM 667
  • Vio.com
    RM 531
  • Expedia.com
    RM 666
0.1 km from Grand Hotel et Des Palmes
Free Wifi
Restaurant
Booking.com
RM 409
Fully refundable
  • Hotels.com
    RM 449
  • Expedia.com
    RM 372
  • Skyscanner.com
    RM 409
5.7 km from Grand Hotel et Des Palmes
Free Wifi
Pool
Booking.com
RM 486
RM 274
  • Expedia.com
  • Hotels.com
    RM 486
  • ZenHotels.com
    RM 433
0.7 km from Grand Hotel et Des Palmes
Free Wifi
Booking.com
RM 2,186
Fully refundable
No prepayment needed
  • Hotels.com
    RM 2,429
  • Vio.com
    RM 1,461
  • Expedia.com
    RM 2,429
0.1 km from Grand Hotel et Des Palmes
Free Wifi
Room service
View more hotels in Palermo
Reviews (318)
Filter reviews
318 results
Traveller rating
265
34
9
6
4
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
265
34
9
6
4
Show reviews that mention
All reviews art nouveau style real star hotel wonderful hotel food for breakfast great location the hotel staff the heart of the city short stay place to stay walking distance bed was comfortable rooms are large two nights front desk staff would definitely stay here again breakfast room central location
Selected filters
Filter
Updating list...
25 - 30 of 318 reviews
Reviewed 10 November 2023

The hotel was clean and the location convenient. All of the staff was friendly and the room very large for a European hotel. Common areas were also very nice and spacious. Breakfast was great and the room very nice space to relax.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Valerie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2023

The Hotel itself is very nice. The rooms were clean and of nice size. Thats where the good ends. The room we stayed in had something above us making noise at all hours of the day. Since we were on the top floor I can only guess that it was workers in the restaurant or some sort of maintenance. Impossible to sleep with the noise all night along with the AC not working. We ate at the 5th floor restaurant both nights we stayed at the hotel. The first night was pleasant however the 2nd night was terrible. Stick to the sushi menu because their “Italian twist” menu is not good and it took forever to get our food. We were also not given the wine that we ordered but were instead charged for a higher priced bottle of wine. On to the worst part of the hotel, the bar on the 1st floor. The service is atrocious for both breakfast and drinks. It took 30 minutes at breakfast to get a cappuccino after reminding them that we did not get it. No apology was given. But I guess I should’ve been happy with actually getting it since when we went back for drinks and we sat at our table for 45 minutes after ordering a 2nd round of drinks and no one ever came with them or came to help. Save your money and find a better hotel, the service needs to vastly improve before they can even get to 3 stars.

Room tip: Expect poor service and long waits at the bar and you won’t be disappointed.
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank P1801SLhenrya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 November 2023

Excellent Hotel good location, but overly expensive, everything was almost perfect, staff, food, decor, cleanliness, a Hotel not for everyone. Large rooms, comfortable beds, full bathroom facilities and all needs are catered for.

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nyalx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2023

The Grand Hotel Et Des Palmes is a magnificent hotel with exceptional staff throughout the hotel. It all starts with Vito Riollo at the front desk. He's an impeccable gentleman with a desire to make your stay a lasting special memory. The food is excellent - you must try the rooftop restaurant. The food and wine were amazing. If you need transportation for a local tour, ask for Gaetano. He is charming, friendly, and very engaging. Can't say enough positive things about this hotel. You can't go wrong at the Grand Hotel Et Des Palmes.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ddeporter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2023

We stayed one night in Palermo. The Grand Hotel et Des Palmas was an excellent choice. From the moment we entered the door, we felt welcomed and valued. The accommodations were beyond excellent. The breakfast was extensive and delicious. Definitely consider this location when visiting Palermo.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mickiecang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews