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Cliff M
Isle of Sheppey, United Kingdom

Superb hotel….

5.0 of 5 bubblesReviewed 14 May 2024via mobile
Fantastic hotel, steeped in grandeur and nostalgia. From the moment we arrived and throughout our weeks stay we were enchanted with the beauty of the hotel, the attentive staff and the amazing breakfast options.
Would recommend as the perfect place to stay when visiting Palermo, nicely located with easy access to everything.
Date of stay: May 2024
Trip type: Travelled as a couple
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Reviews (338)
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Traveller rating
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8
4
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Traveller rating
279
35
12
8
4
Show reviews that mention
All reviews art nouveau style real star hotel wonderful hotel food for breakfast great location the hotel staff the heart of the city short stay place to stay walking distance bed was comfortable rooms are large two nights front desk staff would definitely stay here again breakfast room central location
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20 - 25 of 338 reviews
Reviewed 12 May 2024

The waite staff was very attentive and the views were spectacular. No tips.
Why wont your cite accept this entry. Frustrating.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ggunta
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 May 2024

Everything about the hotel was beautiful. The hotel staff were super friendly and helpful. We were also upgraded to a newly renovated one-bedroom apartment. I also want to mention that the breakfast buffet was delicious and so was lunch and dinner. It was a great start to our Sicilian vacation.

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Terry G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 May 2024

Lovely room, stunning view of foyer as you descend the marble staircase and attentive staff. What could be better

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank herbaljet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 May 2024 via mobile

From step 1 this place was amazing. Beautiful grand entrance, wonderfully attentive front desk and concierge staff literally helping you within seconds either abundance of pleasure. Then to the bar/lounge, we had martinis for aperitif in the large salon. It was gorgeous and romantic and relaxed. They brought us a tray of wonderful nuts. Then we moved to the terrace where we felt like we were whisked away to an enchanted dining experience. Suan was a wonderful hostess who was funny and charming and made our stay very special. All the stuff, the beautiful ambience, the very beautiful and comfortable rooms make this place a real treat!! Don’t miss it!!

Date of stay: May 2024
Trip type: Travelled with family
1  Thank canape01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 May 2024

We had a large room with a huge terrace. Good bathroom but insufficient surfaces for wash bags etc. Excellent shower; good quality products. Coffee machine and kettle, plus cups and mugs. Unnecessary bath in bedroom-another armchair would have been more useful, plus a mirror suitable for non-giants. Very efficient air conditioning. I thought it was over-priced, and little things like charging extra for an omelette at breakfast (12€) was irritating. Staff had breakfast had to be flagged down if you wanted any coffee other than the Cona coffee at the buffet.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Rouen68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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