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RM 665
Breakfast included
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ibis Styles
RM 666
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OJM42

An okay stay for the weekend

3.0 of 5 bubblesReviewed 8 Oct 2023via mobile
An okay stay for the weekend. Location was great as it was very close to lots of the greet places to visit. However be prepared for a lot of noise through the night due to being on the main road. Staff were friendly enough and breakfast was also nice. The hotel didn’t have an iron or ironing board though which was disappointing for a 4 star.
Date of stay: September 2023
Trip type: Travelled as a couple
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Reviews (868)
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4 - 9 of 868 reviews
Reviewed 27 August 2023

Good price and value for money in a central location in the city. We were only there for one night so first impressions is all I can give.

Reception: excellent - a warm welcome in a pleasant hotel lobby.
Room: Good size - took a few minutes to locate the air conditioning controller to get the room cooler. Take coat hangers; there were only 5 in the wardrobe.
Breakfast: Excellent - wide range of food and drink to choose from.

Room tip: If you don’t like the one they allocated, ask for a different one. Simples!
Date of stay: August 2023
    • Value
    • Cleanliness
    • Service
Thank Paradise785046
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2023 via mobile

We been not guests but we just asked spontanious the reception if it is possible to check the weight of our luggage cause in our B&B it wasn’t possibile. Alessia was super friendly and helped us directly! We just can recommend her great service and next time we stay with Ibis.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank J3221WCsebastianr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 May 2023

The hotel is in central Palermo, within strolling distance of many historic and beautiful sites. It is not the most modern of hotels and could use a little TLC, but we went to see Palermo, not the hotel, and this was remarkably pleasant as a base to explore from. The room was clean, the beds comfortable and the view from our 4th floor room was of a vibrant and beautiful city. The staff were always available, friendly, respectful, and helpful.

The buffet style breakfast was impeccable. I'm vegetarian, my wife is vegan and our 7yr daughter will try anything. All of us had plenty of choice and thoroughly enjoyed the fresh local produce.

Date of stay: February 2023
    • Location
    • Sleep Quality
    • Service
Thank graemebZ4013LG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 April 2023 via mobile

Rooms are old fashioned and need renovation. Poor air conditioning - outdated floor unit that didn't work effectively. The room was very hot and it was difficult to sleep at night. It was possible to open the window but the noise of the traffic was too loud from the main road. Breakfast was busy with plenty of choice for an Italian hotel. Good location - easy to get around.

Date of stay: April 2023
Trip type: Travelled as a couple
Thank Nivek41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2023

Perfect location near all attractions and the airport shuttle bus. Good breakfast. Friendly staff. Comfortable room. The only remark may be that the restaurant is located in the basement without windows, but there are plenty of other restaurants nearby.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Ingo618
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luigi Grimaldi, Guest Services / Front Office at Ibis Styles Palermo Cristal, responded to this reviewResponded 8 April 2023

Dear Guest,
We would like to thank you for the appreciation expressed following your stay at ibis Styles Palermo Cristal.
We are delighted that you enjoyed your experience at our hotel and it is with great pleasure that we receive your compliments, which we will not fail to share with our entire staff.
Your satisfaction is the best reward for our staff, who work day after day to provide an impeccable service.

We are sorry if the location of the restaurant was not to your liking, but I would like to inform you that we will soon open an outdoor bistro, precisely to improve the quality of service.

Waiting to welcoming you again, we are sending to you our

Best Regards

Luigi Grimaldi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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