Stayed here on the recommendation of conference organisers - the place has a unique style - modern paintings and other artwork, a confessional and a missale in Gaelic in the salon etc - the breakfast is excellent - the room was pleasant overall - my only concern is the poor, almost missing internet connection - it was good in the hallway but not in the room
Booking.com
eDreams
StayForLong
Very attentive staff, great bedding and quality breakfast! I really recommand this hotel for your stay in Palermo especially if you rent a car because there is not big traffic jam around the hotel and it’s easier to park the car.
Dear 742cl_ments,
thank you very much for choosing our property and sharing this amazing review!
We are deligthed that you have appreciated the warm and professional welcome from our staff, our delicious breakfast and the quality of bedding! We are also very happy that you have found our location up to your needs and expectations.
We will be really looking forward to welcoming you back on the occasion of your next stay in Palermo and in the meanwhile we send you our very kindest regards.
Giulia Briguglia
Sales & Marketing Executive
We had a one day conference in one of their conference rooms.
Excellent communication before and during the day.
We did not miss anything and got what we ordered.
Had some coffe, fruits and juice. The internet was working, a bit slow, but that's what you get on Sicily,
Nice hotel with good service that has our recommendations.
Dear Y7836ARandreask,
thank you so much for choosing our hotel for your meeting!
Thank you for highlighting the great efforts taken at all stages in the reservation process to make sure services run smoothly on the day of the conference. We are delighted that you have appreciated our meeting spaces, our F&B proposal and service.
Thank you for recommending our hotel!
We hope to have the possibility to welcome you back to our hotel on the occasion of your next event in Palermo!
With my kindest regards,
Giulia Briguglia
Sales & Marketing Executive
This felt more like a business hotel than holiday hotel. That said, the reception and breakfast staff were most helpful,the room clean and very spacious, bed and pillows comfy. The outlook was a garage - so a bit uninspiring however the artwork was good!
The breakfast was adequate- although we felt a bit lonely as we were the only couple having brekkie on one day! The wifi did not work despite repeated attempts. I guess I felt I could have been in any hotel in any city rather than in Palermo. The website mentioned a restaurant - Noname - it does not exist and there was no bar service- although the website does mention this.
Dear Vickithomson,
thank you very much for your review.
We are very happy that you have appreciated the comfort of rooms, the cleanliness of all spaces, the friendly and welcoming attitude of staff and the great artwork all around the property. The hotel wishes to welcome both business and leisure travellers, as we are convinced that its convenient location and lovely ambiance can be an important plus for both! We are sorry that you did not perceive the Sicilian roots of our property: as a matter of fact, contemporary artwork and antiques are all original from local artists and artisans, while products at breakfast are either locally sourced or prepared. We are sorry for the inconvenience pertaining to our website - it was recently updated as we are changing management to our restaurant, which is not Noname any more. As to the bar service, it is always active during the opening hours of our lounge bar.
We hope to have the possibility to welcome you back to our property on the occasion of your next stay in Palermo and in the meanwhile we send you our very kindest regards!
Giulia Briguglia
Sales & Marketing Executive
Visiting Palermo for the first time and found the hotel to be close to everything I wanted to see.
From the moment we walked in the staff were friendly, helpful and really pleasant.
Room again had everything we needed and the breakfast had a good choice of continental items as you'd expect.
If back in Palermo I would stay here again as close enough to the biz but at the same time quiet and safe neighbourhood.
Dear 953kennyh
thank you so much for sharing this very good review.
We are delighted with your feedback and very happy that you have found the hotel location to be very central and convenient to visit the city. We are also very happy that you have found our staff pleasand and helpful, and our rooms and breakfast services completely suiting your expectations!
Thank you for recommending our property and sharing your appreciation!
We will be looking forward to hearing from you,
with my very kindest regards,
Giulia Briguglia
Sales & Marketing Executive
We had a superior room which was quiet, spacious with good air con and storage. The bathroom was also bigger than usual but no storage or hanging space at all. Taps were a joke! The staff were excellent as was housekeeping. The breakfast was adequate.
However if you are considering this hotel be aware it is situated in a residential area away from the old town. So it is a min 30 min walk to the Cathedral and Palace and at least 10 mins to get to the edge of the old town area.
Dear Mr Alan S,
we thank you for choosing our property and for sharing this review, and quite a good one indeed!
I am actually at a loss though about what to say about the very subjective title you have expressed on our rating - why choosing to present your personal opinion (which you are 100% entitled to) as if it was an objective statement, and on which grounds - considering I do not expect you to be aware of the actual star rating system in our region. Please consider how misleading this can be.
I am very happy that you have appreciated and enjoyed most aspects of our service - as to taps, I would be curious to learn more about why you think they were a joke, as they are just common taps as you would find anywhere in Italy.
The hotel, just to share more details with other readers, in located in the heart of the centre of Palermo, in the shopping and entertainment neighbourhood - a short walk to the old town and 20 min from its core. As a matter of fact, it is the Norman Palace which is located on the edge of things, still the walk you need to have to reach it from anywhere is a lovely one, as to reach it you cross the whole city centre.
As I said at the beginning, we are very thankful of your expressing your opinion on your recent stay, and would love to welcome you back on your next visit to Palermo.
With my kindest regards,
Giulia Briguglia
