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mimyscarlett

No air conditioning in August!!!

1.0 of 5 bubblesReviewed 16 Aug 2022
The one star is for the location which is okay.
The last of any further stars is for the lack of air conditioning for starters - the pathetic blower behind the curtain is not air conditioning! We were actually suffocating through the night because of the heat.

The room itself was tired and not very hygienic and the beds were terrible.

Finally the staff were neither use nor ornament in helping with anything. We kept having to pull information out of them as they seemed disinterested in providing us even with the most basic information upon arrival such as where breakfast is served and what time etc!

Also - be warned, they only give you one key card. We asked for another one in the hope that we could keep the tiny blower on whilst we were out and they refused. We also kept having to ask fro basics like toiler papers and there wasn't any in the room.
Date of stay: August 2022
Room Tip: Go somewhere that has air con
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
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Reviewed 21 October 2021 via mobile

We had a positive experience at Hotel Mediterraneo, we stayed for one night although we would have been happy to stay for more. The staff at reception were friendly and welcoming. We booked a standard double room and our room was clean, nice, spacious and comfortable, it was perfect. The hotel had a luggage room to mind our bags before we checked in and after checking out. The location of the hotel is great, walking distance to the main streets of Palermo and lots of shops around too. The street outside is quiet. We found this hotel good value for money. We did not have breakfast or bring a car so cannot comment on this but overall we really enjoyed our stay here.

Date of stay: October 2021
Trip type: Travelled as a couple
1  Thank amyha23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2021 via mobile

A regular 3-star hotel in central Palermo. Hard to find by car, as there are many one-way and pedestrian only streets around. But worth looking for, they have their own locked parking garage at the hotel. Forget about finding a scratched car and/or fine for wrong parking!

Typical business style hotel, with nice clean rooms, refridgerator, safe, a desk and chair, TV, free WiFi, breakfast buffet, luggage room, english speaking reception etc.

Date of stay: June 2021
Trip type: Travelled with family
2  Thank reijob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2020 via mobile

Very very disappointed by this hotel. Reception Staff is not friendly at all. Not any kindness for guests. Rooms are shabby, small with smell of humidity. So called "Parking" is all but useful and over priced. Breakfast ends at 9:45 but you should know as nobody informed you ...
You have much better in more agréable place so close.

Date of stay: January 2020
Trip type: Travelled as a couple
2  Thank Deydmafana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 December 2019 via mobile

Though rather utilitarian in appearance inside and out, the location of this hotel is excellent. It was about a 10 minute walk from The nearest airport bus stop. In less than five minute walk from the hotel you reach the Via Maqueda where you can enjoy the daily passagiata and choose from a wide variety of wonderful restaurants on the side alleys. The room itself was satisfactory for our needs and did offer a king bed which is sometimes hard to find in European hotels. The breakfast room was large and offered a good variety of items. I believe this is a good value option for central Palermo and would recommend it.

Date of stay: October 2019
Trip type: Travelled as a couple
2  Thank archar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 October 2019 via mobile

Long story short..the hotel is 3* fine, but we asked for 2 separate beds, got 1 big, changed the room - the room was bigger, but with teeny tiny little windows looking out to pipes and windows of other guests. Fancy a midnight chat? Well then go for it. I don't. Yes closing the window would help if the AC would work properly. During check in we didnt get info about wifi or breakfast if we wouldnt ask we wouldnt know... We paid extra 60€ for better room, it was better but we paid for 3 nights 240€ which is a price for 4* hotel if you know where to look. I travel a lot and I haven't been this dissapointed in a really long time. So definitely won't be coming back or recommending.
Two positive things though - the breakfast was good and if I am not talking about the check in (I work in hospitality for a long time so I might be used to different service) the receptionists were helpful and ready to answer any question :)
So for 1 night stay I guess it's fine, for longer no. If I'll travel to Palermo again, I will rather pay more for a better hotel...

Date of stay: October 2019
Trip type: Travelled with friends
2  Thank 812kristynam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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