We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Michelle C
Beverly, Massachusetts

Nice hotel and good value BUT the key is the ROOF!!

5.0 of 5 bubblesReviewed 22 Apr 2024
This small property is conveniently located near the important attractions and shops nearby. Be aware if you drive to the hotel - entrance is very unassuming and we drove past it twice! Rooms are decent size and the bathroom is well appointed with a decent sized bathroom by European standards. The rooftop restaurant offers a wonderful view over Palermo and its port. The menu is wonderful for both breakfast and dinner and so is the service. We had dinner on our arrival night and were well taken care of by Natalia. This rooftop location is one of the biggest reasons to stay here. Sadly we were only there for one night but did enjoy every minute of our stay!
Date of stay: April 2024
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
RM 586
RM 494
  • Priceline
    RM 529
  • Expedia.com
    RM 571
  • Hotels.com
    RM 571
0.3 km from Ambasciatori Hotel
Free Wifi
Restaurant
RM 677
  • Expedia.com
    RM 744
  • Hotels.com
    RM 616
  • Skyscanner.com
    RM 674
1.2 km from Ambasciatori Hotel
Free Wifi
RM 1,204
Fully refundable
No prepayment needed
  • Priceline
    RM 1,204
  • Vio.com
    RM 1,105
  • Expedia.com
    RM 1,205
1.2 km from Ambasciatori Hotel
Free Wifi
Room service
SP NH palermo
RM 665
  • NH Hotels
    RM 731
  • Priceline
    RM 657
  • Expedia.com
    RM 730
0.9 km from Ambasciatori Hotel
Free Wifi
Pool
RM 536
Fully refundable
  • Priceline
    RM 476
  • Expedia.com
    RM 620
  • Hotels.com
    RM 548
1.4 km from Ambasciatori Hotel
Free Wifi
RM 901
  • Hotels.com
    RM 993
  • Lol.travel
    RM 786
  • Expedia.com
    RM 992
1.5 km from Ambasciatori Hotel
Free Wifi
Restaurant
RM 454
Fully refundable
  • Mercure
    RM 351
  • Expedia.com
    RM 454
  • Priceline
    RM 454
1.2 km from Ambasciatori Hotel
Free Wifi
Room service
RM 367
Fully refundable
  • Priceline
    RM 367
  • Vio.com
    RM 367
  • Agoda.com
    RM 368
2.3 km from Ambasciatori Hotel
Free Wifi
RM 367
RM 272
  • Expedia.com
    RM 367
  • Hotels.com
    RM 283
  • Vio.com
    RM 299
0.4 km from Ambasciatori Hotel
Free Wifi
RM 351
  • Expedia.com
    RM 386
  • Hotels.com
    RM 347
  • Vio.com
    RM 347
6.1 km from Ambasciatori Hotel
Free Wifi
Pool
View more hotels in Palermo
Reviews (1,542)
Filter reviews
1,543 results
Traveller rating
598
660
209
43
33
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
598
660
209
43
33
Show reviews that mention
All reviews rooftop terrace via roma train station main sites the main street pastries elevator city sights bidet euro
Selected filters
Filter
Updating list...
2 - 7 of 1,543 reviews
Reviewed 9 April 2024

This is an excellent hotel for your stay in Palermo. The rooms are extremely comfortable and the location is ideal. You will be close to all the sites. The hotel is family run and has great customer service. If you are a light sleeper request a room facing the back.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank wanderlust4evermor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 February 2024

This hotel is nice and located in a central part of Palermo. The staff in the breakfast room were super friendly and helpful, especially Giorgia. She got me coffee with a smile and friendly conversation, and went the extra mile when I asked for a little additional coffee to take back to my room. The hotel room was comfortable and quiet, and looked down on a cute courtyard. The elevator was under maintenance when we stayed there, and walking up and down the stairs was tiring but also got us some needed exercise.

Date of stay: February 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Tokki S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 January 2024

I think a lot of the reviews on here are unjust. We had a very noisy front facing room on the first night but we're kindly moved to a very quiet rear room for the remaining two nights.The staff are all kind and respectful. Food and drinks were excellent with superb service. The hotel location is excellent and wouldn't hesitate in rebooking if returning to Sicily.

Date of stay: January 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Colin H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2023

This small property is conveniently located near the train station, important attractions, dining options and shops nearby. This area comes alive at night with lively restaurants and bars and fun crowds that spill out in the street. The rooftop restaurant offers a wonderful view over Palermo and its port. The menu is wonderful for both breakfast and dinner and so is the service. For a very short stay (one night) and one person it’s OK. The rooms are tiny, old furnishings and dark. The bathroom is the size of a miniscule closet and shower barely large enough to fit a normal sized person. There is NO noise insulation. You literally hear everything that takes place in adjacent rooms and hallway so if you are a light sleeper this property is far from ideal. I will definitely come back to the hotel’s rooftop restaurant but I would not stay at this hotel again.

Room tip: Come for dinner or even breakfast at the rooftop restaurant but stay at another hotel!
Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank GlobalGipsyQueen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 November 2023

Pretty ordinary and the food in Seven restaurant was dreadful. Room is old and shabby, but the bed is large and comfy. Waste pipes in bathroom sink need cleaning as it stank of mound (we stopped them up with toilet paper). Bathroom is tiny though I've seen smaller in Paris and Rome, but reaching the loo for a larger man is a challenge. Booked a cab for the following morning and when we got down to reception no one knew anything about it. But the worst thing was the food in Seven. The drinks are fine and the view is fabulous. But the food... appalling. Being end of November and a Thursday it was aperitivi only, which was fine with us. Except the cheese sauce in the 'cheese fondue' was split and grainy. The char grilled bread for the sandwich was burnt black, and the blackest side had been put down so it didn't look too bad when it arrived. Then the battered cod balls were disgusting: fish was just mush which meant the batter was soggy on the inside, and the taste was odd. I ate half a one and could eat no more, and was, shall we say, 'mildly inconvenienced' next day. My husband ate the other three and was 'significantly inconvenienced' next day, which was not fun when we had a day of flying. He was not at all well. By far the worst meal we had in our 7 weeks travelling around Italy. The waiter didn't ask how the food was. The person who takes the $$ didn't ask how the food was. So I told her, but my Italian is pretty much non existent and her English wasn't great, so not sure how far that message got. So when we checked out I wrote it down and gave it to the receptionist! I wonder if that will go the same was as our taxi booking? So it gets 1 star for a comfy bed and the view. The rest... nah.

Room tip: Don't eat there. The breakfast was fine, but the food in Seven is terrible. Go for drinks and the view, which is superb esp at sunset.
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Sara H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews