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Reviewed 21 September 2020 via mobile

This may have been a wonderfully grand building in the past but seemed a little tired and gloomy. My room certainly needed a coat of paint. The walls were splattered with red paint ( I hope) and nothing was painted red in the room which I found a little amusing. The hotel claims to have satellite channels but none of the English language channels has adequate reception to be watchable. In 6 nights I probably caught 15 minutes of BBC news after trying every night. To make matters the Wifi is also not fit for purpose, having to reconnect every 10 minutes or so.
On a positive note, the breakfast is very good. Despite being laid out as a buffet with the current situation you have to point at what you need from behind a screen. However , staff are obliging and helpful in carrying out the process in a way that we can all remain safe.
My room was very quiet, thick walls maybe, and getting a good night s sleep was easy .
The hotel is about a 20-25 minute walk to the train station which was further than I d hoped but clearly that s my fault not the hotel s ! It is however within walking distance of all the major city sites.
Not the best hotel I ve ever stayed in by a long way, but despite my comments it probably was nt too bad for the price, which for a major city seemed good ( depending on whatever individual deal you can get)

Date of stay: September 2020
Trip type: Travelled solo
3  Thank dvdand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2020 via mobile

A luxurious 5 star hotel downtown Palermo near the Dom. Rooms are lux and with an atmosphere of the past. Friendly staff and clean. The only minus point is that there is no coffee facility on the room. But in general a top hotel with affordable prices. Had a great stay here.

Date of stay: September 2020
Trip type: Travelled with friends
4  Thank 42carl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2020 via mobile

Grand Hotel Wagner is great if you are looking for a great position to explore Palermo from.
If you expect a modern 5 stars, stay far from it.
Its decor, style and service (although polite) is stuck in the 80s.
Very good price and generous buffer breakfast on the hotel terrace.

Date of stay: September 2020
Trip type: Travelled on business
3  Thank MatCerri
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 August 2020 via mobile

Excellent hotel within in walking distance to all main attraction.

Friendly helpful safe.

Classic Italian style interior with quite Aircon, bed was very comfortable and the shower had great temperature control as long as you do not flush or us the sink at the same time.

COVID Safe, with ALL staff wearing masks and sanitation stations around the hotel. Breakfast was buffet but all behind glass screens, you pick what you liked and the waiter behind the screen place on plate and brings to your table.

Breakfast had hot and cold food with a small selection of Sicilian favourites.

Definitely recommend this hotel.

Date of stay: August 2020
Trip type: Travelled as a couple
2  Thank Bourne2fish
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2020

We stayed six days in the Grand Hotel Wagner in July 2020. The room was comfortable and well-furnished, but some of the gems of this hotel are the common areas. The lounge and bar are fantastic, and we also enjoyed the little "grotto" with fountain in the basement. The staff was courteous and very helpful. They recommended everything from restaurants to shops to how to visit Mondello Beach. They even kept me updated on the Juventus game when I couldn't watch the match. The location can't be beat, with shopping, restaurants and many of the best sites in Palermo within a short stroll. Because of COVID-19 they had a "buffet breakfast" behind plexiglass: you simply picked what food you wanted, and the gloved staff filled your plate for you. We found this to be a much better way to have breakfast than other hotels in Sicily were doing, which were a fixed menu or either trying to remember what they had available back in the kitchen. We particularly liked the manager, who was friendly, professional and very helpful. We always wanted to stop and talk to her when we saw her, and she even took some pictures with us when we checked out. There is a lot to see in Palermo, and the next time we come we intend to stay in the Hotel Wagner again.

Date of stay: July 2020
    • Cleanliness
    • Service
2  Thank FinnishTraveller321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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