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Reviews (2,030)
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All reviewstrain stationgreat hotelquiet streetwithin walking distancearound the cornerside streetconvenient locationgood sizeminute walkmain attractionsold world charmcentral markethotel is locatedpastriessanta maria novellabreakfast roomwould definitely stay here again
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146 - 151 of 2,031 reviews
Reviewed 1 April 2018

My wife and I have stayed in this hotel 7 nights on our recent trip to Tuscany. Florence was our base for visits to Sienna, Gimignano, Pisa and Luca.

After seeing mixed reviews of the hotel we were a bit uneasy about our booking. However, our stay was very pleasant and we have not encountered any major issues during our stay.

The hotel is very centrally located in a small street only a short walk from the Duomo . Our room on the third floor was very quiet. Bed was great and sleep quality was excellent. Bathroom is of adequate size with a bath tub. Towels were perfect. There has a convenient power point in the bathroom. The room had a safe which we used throughout our stay. The room was nice and clean with sufficient wardrobe space.

The courtesy mobile phone with free US/European international calls and mobile internet was great and we used it a lot.

One thing that would be nice to have in a room would be an electric jug for tea/coffee making.

Breakfasts were busy but well managed by the staff. Couple of times we had to queue and wait for a table. Food selection was OK. The front desk staff was helpful but occasionally overwhelmed by the number of guests waiting either for a room key or checking in/out.

Overall we could hardly find anything to complain about, although I can imagine that people looking to be pampered in the hotel may be better off somewhere else.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank sightandC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

Very good breakfast, close to city sights, easy walking distance to numerous museums, shopping areas, excellent restaurants. Hotel personnel were very friendly and helpful. Rooms were very comfortable and quiet.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

This is an excellent hotel, great service! Beautiful renovated room with welcoming fruit basket, water bottle and a free cell phone for your stay! Nicely located 10 min walk from the Duomo and main attractions. Great breakfast. Highly recommended!

Stayed: March 2018, travelled as a couple
1  Thank MgagneOttawa_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

The hotel and staff were the best. They went out of their way to make us feel welcomed. Just a few things we find in America that was not the same here. But wait we are in another country. It is walking distance to everything including the train station. Would stay with them again in a heart beat.

Stayed: March 2018, travelled with family
Review collected in partnership with this hotel
Thank ge0rgegardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018

Bathrooms are excellent. Workers are friendly and helpful. Beds are hard. Good location about 15 minute walk from St. Croce. Don't expect AC until June. Recommend Gold Corner for jewelry. Can depend on the quality.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank CarolinaPirate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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