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All reviews borgo pinti la giostra quiet street charming hotel jacuzzi bath beautiful courtyard within walking distance antique furniture old world charm main building the ground floor old palace pastries breakfast room single room main attractions side street
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Reviewed 16 July 2017

Hotel Monna Lisa is first of all a beautiful property in a perfect location for a stay in Florence. It is on a quiet street, but within walking distance to all sights,, shopping, and restaurants and easy access for getting a cab. The staff were friendly, cheerful, helpful and responsive to any requests, most especially the front desk staff. We hope someday to return to Florence, and would definitely stay at Hotel Monna Lisa again!

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staff M, Maria - Reservation Dpt at Hotel Monna Lisa, responded to this reviewResponded 18 July 2017

Dear Madam,
We thank you very much for staying at our hotel and we are happy all went successfully.
We too hope to meet you on another occasion at our hotel.
Our very best regards.

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Reviewed 11 July 2017

The Monna Lisa was the perfect hotel for my long weekend in Florence. I loved the quirky character and central location for easy walking access to the Duomo, Uffizi, Academia and other sights. The staff is attentive and friendly. Each evening, it was a civilized pleasure to enjoy a drink in the garden bar before heading off to dinner.

Date of stay: July 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank michaelrneilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staff M, Maria - Reservation Dpt at Hotel Monna Lisa, responded to this reviewResponded 18 July 2017

Dear Mr Meilson,
We are glad you enjoyed your stay with us and we thank you for your kind words.
Hoping to seeing you at our hotel again in the next future, we remain with our best regards.

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Reviewed 7 July 2017 via mobile

Great little hotel with awesome atmosphere. Location was fantastic 5 minute walk to Duomo! Lots of great cafes and restaurants nearby. Staff were very friendly and accommodating. Beds were hard! Decent size room with jacuzzi tub. Breakfast was dismal. We had it included and only ate once and we went out after that. Bread was stale, 2 types of meat and 2 types of cheese...unlabeled so unsure what they were. It was 40 degrees and 85% hunidity and the cleaning staff took the liberty of opening the window and turning off the a/c. We can back after a full day in Tuscany to no reprieve! Bathroom toiletries were never replenished with daily housekeeping.

Date of stay: June 2017
Trip type: Travelled with friends
1  Thank CanadianGirlinDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGOSTINO C, Staff at Hotel Monna Lisa, responded to this reviewResponded 8 July 2017

Dear CanadianGirlinDoha,

Thank you very much for your precious time and for choosing to stay at our hotel.
We are happy to know you appreciated our hotel, located just steps from the Duomo and right in the hearth of Florence.

Only one week ago the property of the Hotel is changed, it has become part of the “Dei Cavalieri Collection” family; We ask you to give us the time to improve some of the services of this wonderful structure, certainly one of our first efforts will be to improve the breakfast service with a wider range of products. The second step will be done for room’s restyling.

We look forward to welcoming you as soon as possible and let us know our first steps forward.

Warm regards from our Staff

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Reviewed 5 July 2017

Stayed here for a long weekend whilst following London Irish on a cup game. The location is great, easily walk able to the Duomo etc, and the hotel is qwirky and full of character. The staff were fab, especially the barman, and i wouldn't hessitate to recommend it to anyone.

Date of stay: September 2016
Trip type: Travelled with family
Thank H6872HYdavide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGOSTINO C, Staff at Hotel Monna Lisa, responded to this reviewResponded 8 July 2017

Greetings from Florence,

Dear David E,

Thank you so much for your review, it is really appreciated by all the Staff.
We are glad to know that you spent a lovely stay in our Hotel.

The barman and the rest of the Staff want to say how thankful they are for the nice words you spent to praise our job. Thank you!!

We all wish to see you soon!!

Warm regards

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Reviewed 4 July 2017

Located very centrally this hotel is quirky but good. The rooms are adequate, and have an original Italian style. We were comfortable. The gardens in the courtyard are beautiful and feel like an oasis in the hustle and bustle of central historic Firenze.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank skybluejambo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AGOSTINO C, Staff at Hotel Monna Lisa, responded to this reviewResponded 8 July 2017

Dear skybluejambo,

this is the “ideal review” we’d like always receive. Just thank your for you kind words, we are very happy you enjoyed our gardens…we hope that The Monna Lisa is really an oasis for all our guests.

We hope to improve our services and offer you more than now…give us the time and we’ll surprise you even more.

See you in Florence!

Monna Lisa Staff

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