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Reviews (580)
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7 - 12 of 580 reviews
Reviewed 23 July 2017 via mobile

My friend and I have been staying in hostels around Europe and wanted some comfort and pampering for the night...we didn't get it. A hostel has better service then this hotel ever will. We had all our luggage and takeaway food from the bar to take to our room. No one helped us. Hostels they always offer to help carry our bags. Then I discovered the shower head was broken and it didn't stay up so couldn't shower properly. After a poor night sleep on half a pillow that was the thickness of a slice of cheese we got woken by continued knocking on our door. The house keeper wanted to know when we check out so she could tidy our room. Um check out was at 10.30. It was 8.30. I then told the person on reception about the shower and house keeping and he said he would pass my concerns onto the manager with my email. I have heard nothing back. I don't know how this place calls themselves a hotel, stay in hostel closer to town, that's a much better option!

Stayed: July 2017, travelled with friends
Thank Brittany E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2017 via mobile

Stayed with my group for italian trip.
Not satisfied at all with everything.
Change the management I think for the best result.
Far away to reach a city center.
the quality of breakfast please.....more items.

Stayed: July 2016, travelled on business
Thank Conggros 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2017 via mobile

We stayed in the hotel for two nights, actually we expected more as it's four star hotel, there were no friendly staff to great you , breakfast was poor , can be better ,location is far from the center but it's nice place as it's quite , anyway we may come back

Stayed: December 2016, travelled with family
Thank Magi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2016

After staying at horrible hotel in Rome on an organised trip this hotel was a great relief! Room was very pleasant, bathroom huge, lovely breakfast and pleasant staff. A bit out from the centre of Florence but we were on a coach so not a problem. Could probably do with a facelift as others have said but would happily stay again if transport was not a problem.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank octobergirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2016

Hotel is old and rooms are not appealing. Breakfast was okay but staff were not accommodating. Location is also far from the city centre. Overall, the hotel needs design revamp and renovation. I didnt have a relaxing stay.

  • Stayed: May 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Rich M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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