The room had at least a 100 ants that we saw. They were in the shower, vanity, desk top almost every where. My husband found one in the bed! After showing a video of the ants scurrying around the bathroom threshold, the front desk attendant opened a door right were he was standing and handed me a can of bug spray!! Rude and unapologetic. Terrible experience that rattled us for a couple of days. It is unconceivable that the hotel staff did not know this room was infested but they still assigned to us. Disgusting experience for this expensive hotel.
- Official Description (provided by the hotel):
- Stylish Hotel set in converted palace, located downtown, near Conference Center & tourist attractions. ... more less
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- Also Known As:
- Grand Hotel Florence