I booked this apartment because in the photos it appeared clean and bright. That was not the case. The apartment was tiny (to be expected in Europe, of course), but more disappointingly, it was dark and dirty. There were virtually no windows. One tiny window in the bedroom provided meagre daylight since it was covered by an exterior overhang. The kitchen similarly housed a very tiny window, whose light was also limited due to being in the centre of a quadrangle. There's no need to even comment on the 'window' in the bathroom. The lack of daylight, combined with the low ceilings, elicited my son to ask, "Mommy, why are we sleeping in a cave?” No joke.
Besides the dearth of natural daylight, the apartment was filthy. The bedcovers, the sofa covers (including the sofa underneath), as well as the floors were dirty. Honourable mention, however, goes to the pillows. Upon dressing the pull-out bed, we noticed that the pillows were stained with yellow splotches. In a word: disgusting.
The kitchen was very poorly stocked. No spatula (flipper) in sight. No wine opener provided with the complementary bottle of wine (although this was provided upon request). The few pots and pans that were there were in such poor shape that surely they constituted a health hazard (old non-stick that was severely scratched).
The bathtub was old and dirty and the water pressure was severely lacking. I had a less-than-pleasant stay in Florence, and most of this was due to this lacklustre accommodation.
PS I suppose I should mention two positives to this accomodation. The location was great. Extremely close to the centre of town, particularly the lovely Duomo. Also, the washing machine worked very well.
|Check-in / front desk||Service|