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Reviews (113)
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All reviewsamerican consulateroof terracefantastic hoteloverlooking the riverbreakfast roomluxury hotelone nightminute walkhigh ceilingsa great stayponte vecchioeach morninghotel is locatedrecommend this hotelandreacenturytuscany
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Reviewed 12 January 2017

We stayed here for our honeymoon in September. When we got home we received a fine of 111 Euros from the police for driving on the street in front of the hotel (which is prohibited to drive on) while the car key was with the staff of the hotel. We have been emailing back and forth since September and the hotel only keep saying we are wrong and that we are lying! The hotel offered to split the fine with us, but should have taken full responsibility for this as the key was in their possession. The handling of this case has been poor and when speaking on the phone we got hung up on for calling the situation ridiculous. Which it absolutely is! This hotel is not taking customer service seriously as they are accusing their customers of lying. There are so many wonderful hotels in Florence, do NOT choose this one!

  • Stayed: September 2016, travelled as a couple
    • Service
1  Thank c_nikolaisen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUNGARNOVESPUCCI50, Direttore at Lungarno Vespucci 50, responded to this reviewResponded 14 January 2017

Good evening Mr Nikolaisen,

as explained to you already in 27 e-mail and 7 phone call (no kidding!) YOU have been passing beneath the ZTL camera without any comunication to our staff... not gonna go deeper as you keep ignoring the facts.

For any guests it is indeed possible to drive in front of the Hotel but IS A MUST and your responsability to inform the receptionist about the ZTL entrance.

We are glad that you like the Hotel thow.



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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2017 via mobile

In summary, we did not particularly enjoy our stay in this hotel. Let me give you pros and cons.
Pros: clean, good location, friendly staff.
Cons: Room did not resemble the room we saw the in the photos (much smaller), the bathrooms were quite dated and there was always a ton of water on the floor after a shower, and last the AC did not cool the room very well.

My wife and I have stayed in our fair share of five star hotels so this hotel definitely stood out to us, especially for the price.

Thankfully we decided to only stay there for 4 nights and then decided to stay at the Il Salviatino which was substantially more but well worth the price.

Stayed: October 2016, travelled as a couple
1  Thank AAlghusain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LUNGARNOVESPUCCI50, Responsabile relazioni pubbliche at Lungarno Vespucci 50, responded to this reviewResponded 3 January 2017

Good evening Mr Alghusain,

We are really glad that you appreciate the cleaness of our rooms, the location and the staff.
Unfortunately we can't compete against a 5 star Hotel as our Hotel itself cannot provide high-end services but we are more than welcome to help you wenever is possible!

We wish you a happy New Year!

Kind regards,

Hotel Lungarno Vespucci 50

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Reviewed 6 December 2016 via mobile

Small charming hotel, personal is well trained, wonderful room with private balcony with Arno river view, bed is comfortable, room are impeccable. Breakfast was good, the area is in the city center but far away enough from the bustles.

Stayed: December 2016, travelled on business
Thank anatraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2016 via mobile

Beautiful hotel and exceptional service... Takes you back in time of ultimate romance and elegance. Highly recommended.

Came for a two day visit to Florence with my parents... This gorgeous boutique hotel is making Florence unforgettable.

Stayed: November 2016, travelled with family
Thank Mona E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2016

I stayed at this hotel for one night on a trip to Tuscany. We were greeted by lovely welcoming staff and a glass of wine was an added bonus. Our room was small but very well appointed with a large, sleek bathroom which had been recently renovated. A large shower with lovely soft towels were included. The bed was large and comfortable and the breakfast room is stunning with lovely views over the river. The hotel is perfectly situated to walk into the center of Florence. I would certainly return here.

  • Stayed: October 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Helen456851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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