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“Terrible - do not stay here”
Review of Albergo Diana

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Albergo Diana
Ranked #29 of 47 Hotels in Lucca
Certificate of Excellence
Reviewed 27 May 2014

Since the reviews below were written things have changed. The manager has left and there is no-one on reception - you have to check in at Albergo San Martino. The room we were given was painted dark red - walls and ceiling - with one high window. It felt like being in a dungeon.
The corridors were dark blue with a light on a timer and a machine for dispensing drinks. More like a hostel than a b and b. The en suite was painted silver throughout, including the shower.
Horrible. There is no breakfast option - you have to go out.
The only advantage is the location which is not far from the station but within the old city.

Room Tip: Don't stay here
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  • Stayed: May 2014, travelled with friends
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2  Thank maggie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 79 reviews

Reviewed 9 April 2014 via mobile

This lovely hotel is in an excellent location within the walls of Lucca. It is not far from the train station and easy to find.The rooms are comfortable and quiet. Well worth a stay and good value for money.The hotel is near the beautiful piazza san martino.

Stayed: June 2013, travelled as a couple
Thank Kirsten M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013 via mobile

Nice friendly staff.Clean tidy rooms with a lovely breakfast.Parking is extra but close by which is rare in Lucca.Wonderful town to visit.The only negative was the air conditioning unit was old so it was a bit noisy but we just turned it off to go to bed.

  • Stayed: September 2013
    • Value
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Thank Jaijai35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

Good find 10 min walk from the train station within the walls of Lucca. Room is a good size and has free wifi. The best thing is the shower pressure, have been to a few italian hotels with bad pressure. The only negative is that rooms don't have very good buffers from the hall or from outside even when the shutters are closed. Would still recommend.

Room Tip: Ask for a room that doesn't run alongside the street.
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Stayed: September 2013, travelled as a couple
1  Thank SAMANTHA J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

We stayed in Albergo Diana within the Lucca walls for 1 night. The hotel staff are extremely helpful and welcoming and the hotel is very well positioned. It's an easy walk to anywhere within the city walls. Due to the age of the buildings, a number of rooms are in separate annexes but next to the main dining area and reception etc. Very quaint although I battled a bit with only 1 window in a darkish room. That being said it was very clean with modern décor and perfect for the short stay. The breakfast was good and we were able to store our luggage while touring after check out time.

  • Stayed: July 2013, travelled with family
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Thank Mandy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Albergo Diana

Address: Via della Dogana 9, 55100, Lucca, Italy
Phone Number:
Region: Italy > Tuscany > Province of Lucca > Lucca
Amenities:
Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #29 of 47 Hotels in Lucca
Price Range: RM232 - RM477 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Albergo Diana 2*
Number of rooms: 15
Official Description (provided by the hotel):
Hotel Diana, partner of San Martino & Diana Hotels, completely renovated in the very heart of the town of Lucca, offers nice and colorful rooms with private bathroom, air conditioning / central heating, free WIFI, flat screen TV, telephone direct and hair dryer. The ideal place where to spend a pleasant holiday of relax, culture and entertainment, Hotel Diana is located a few meters from the Cathedral of San Martino, in a quiet but very central position, just few minutes walking from the train station and by the public transports station. Guests can check in at Albergo San Martino, just around the corner, and use the common areas such as a bar, a public internet terminal and a nice patio at the entrance. Inside, Hotel Diana features a vending machine with hot and cold drinks and snacks. Also for the guests who want breakfast, there is the opportunity to take advantage of the collaboration with the striking bar Aria in Piazza Antelminelli, with the impressive scenery of the Cathedral accompanied by "cappuccino and croissant." The reception at Albergo San Martino, which is available from 7.30 to 23.00 with multilingual staff, friendly and young, is available for any need or request. ... more   less 
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Also Known As:
Albergo Diana Lucca
Albergo Diana Hotel Lucca

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