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“Good location and great staff.”
Review of Hotel Italia

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Hotel Italia
Ranked #7 of 40 Hotels in Siena
Certificate of Excellence
Reviewed 16 October 2017

This hotel is located very near the train station. It is about 15 minutes walk the Piazza del Campo and Duomo. You can reach the main drag--Via Camollia in a 5-minute walk.

We stayed in a large room with two big windows on the 4th floor. The bathroom was quite adequate with a nice shower.

The desk staff were all very friendly and helpful. The really know the city. The hotel serves a very nice breakfast in the morning. We would clearly stay here again.

Room Tip: high floor
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ed C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 18 October 2017

Dear Ed C,

Thank you very much for your review. It's a pleasure to read that you enjoyed your stay at Hotel Italia and you would stay here again: so come back soon!

The best regards from all the staff

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Reviewed 15 October 2017 via mobile

We visited for 5 days in Siena and had the best service from the Hotel Italia staff! They made our trip even more special from booking to check out we felt like family here! Can't wait to visit again! Thank you Guilia, Francesca, Davide, and Yannica. We appreciate the service! - Ricardo and Diana Rodriguez

Stayed: October 2017, travelled as a couple
Thank Diana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 18 October 2017

Dear Ricardo and Diana,
What a pleasure to read your beautiful review! We all love our work because it gives us the possibility to meet such nice people like you! We really look forward to welcoming you again soon!

A warm greeting from the whole staff!

Davide Reception

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Reviewed 7 October 2017

Situated at 10 to 15 minutes walk from Porta Camollia, the entrance to the famous old center of Siena, this hotel is modern, painted white and decorated with photographs of movie stars of the 50s and 60s. The room we had was nice and bright, opening on a large terrace (there is a daily fee for a room with balcony). Breakfast was a feast, an outlandish buffet including many vegan options. It also offers a full vegan breakfast on demand. (N.B. Most people won't care but I asked why was the radio on during breakfast as a low background noise. For ambiance, I was told embarrassingly. I suggested that silence was a nice and beautiful start of the day or maybe, if music was necessary for some, a selection of very subdued Italian classical music, for "cultura" especially in a hotel of "questa qualita". They thanked me very politely.) Service at the front desk and at breakfast (grazie mille, Daniela) was cheerful at all times and particularly courteous and helpful. They helped us warmly with any requests for vegan options and any information we needed about Siena and public transportation. Marvellous staff.

Room Tip: Rooms at the back are quieter. Ask for a balcony if you're willing to pay a little extra, well w...
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Albert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 15 October 2017

Dear Albert S,

Thank very much for your review. We are really glad you enjoyed our Hotel, his position and the room you stayed in. We also thank you for your advice about the music: we started to put different kinds of music every morning and our guests seems to appreciate!

We really look forward to welcoming you soon!

Best regards from Siena

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Reviewed 7 October 2017 via mobile

I booked this Hotel as it was rated well AND close to the train station. We were not disappointed. Once outside the train station you walk across the street and go inside a huge shopping mall (entrance door on the left side). There are approx 8 escalators that take you to the top of Siena, right outside the wall to the old town. Turn right and Hotel Italia is just down the road.... Great location. Our room was very clean. The check-in was quick and the staff were all very pleasant and helpful. They gave us an excellent local restaurant recommendation which we liked so much and went back 3 nights in a row. The hotel is just outside the old wall/arch, about a 15 minute walk away from the town square. The breakfast was excellent and for those that have a sweet tooth, the desserts were all homemade. My only complaint is that the location of the coffee machine, plates, toaster, juice machine ,etc , need to be spread around differently. It was very congested all in one corner of the small room. This is my only criticism. Everything else was perfect.

Stayed: September 2017, travelled as a couple
Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 15 October 2017

Dear Linda O,

Thank you very much for such a nice review. We are taking note of all the things that made your stay a beautiful experience and also your suggestion about the breakfast in order to improve our services!

We look forward to welcoming you again soon!

Regards from all the staff!

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Reviewed 1 October 2017

This is yet our 3rd visit to Hotel Italia and we wouldn't think of staying anywhere else. Please do yourself a favor and don't hesitate to be a guest here. The SAME staff are there which tells you something about how happy they must be. The room was beautiful with a small terrace, a very comfortable bed (and pillows), a lovely modern bathroom and one of the best breakfasts you will ever have in Italy. We are so fond of the staff that we cried a little when we left. Giulia, Davide, Elaine...we are truly friends yet receive the same wonderful service we received on our very first visit. We have had a car twice now and there is parking but you need to tell them in advance so a spot is reserved for you. Hotel Italia is in a great location and an easy walk to the historic section of Siena.

Room Tip: This time we had a room on the 4th floor with a lovely balcony and great views.
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  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Caterina08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel-italia-siena, Responsabile relazioni pubbliche at Hotel Italia, responded to this reviewResponded 8 October 2017

Dear Caterina08,

We think ours is one of the best jobs in the world because it lets us know people like you who we consider friends! It is always a pleasure to welcoming you at Hotel Italia and hear that your italian became better and better every time.

Looking forward to welcoming you soon we send you our kindest regards!

Davide and all the staff

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Additional Information about Hotel Italia

Address: Viale Camillo Benso Conte di Cavour, 67, 53100, Siena, Italy
Phone Number:
Region: Italy > Tuscany > Province of Siena > Siena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
#2 Best Value Hotel in Siena
#3 Business Hotel in Siena
#5 Family Hotel in Siena
#7 Romantic Hotel in Siena
Price Range: RM270 - RM506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Italia 3*
Number of rooms: 66
Official Description (provided by the hotel):
Friendly 3 star Hotel close to the Siena City Centre,completely refreshed, easy access from the train station by the escalator, parking (to be reserved). All comforts: Air Conditioned, Tv Lcd Sat with free Sky Channels, WiFi (free for reservation on our web site),Great Buffet Breakfast with cold and hot delicacies, dainties for the sweet tooth guests, gluten free and vegan food.From May to September enjoy the Garden Hotel’s swimming pool (free admittance, from 4 years old a 5€ drink is required). ... more   less 
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Also Known As:
Italia Hotel Siena

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