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“Great staff and great location.”

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Hotel Spalentor Basel
Ranked #3 of 52 Hotels in Basel
Certificate of Excellence
Reviewed 11 September 2017

This is a find in a lovely, but very expensive city. the rooms are very modern and clean. The staff is very friendly and can't do enough for you.
The location is perfect, on two major tram lines.
We will stay here again.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 12 September 2017

Dear Ron
Thank you very much for your kind feedback and your effort to rate us on TripAdvisor.
We are very pleased that you had a nice time with us and that our service was to your satisfaction. We are much looking forward to welcome you back on your next trip to Basel. Julia Breisacher and the whole team

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47 - 51 of 1,459 reviews

Reviewed 11 September 2017

amazing! They even anticipate the follow-on issues and provide immediate, exciting solutions. Probably the most attentive hotel staff ever! Kudos!!!!! Breakfast was wholesome, not fussy. we had a room with a balcony overlooking the Spalentor Gate.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Martha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 12 September 2017

Dear Martha
Thank you so very much for your brilliant rating and your kind and lovely feedback. We are very happy to read that that you felt so comfortable with us and that we were able to convince you of our service and staff! Hopefully we can welcome you back soon. Julia Breisacher and the whole team

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Reviewed 10 September 2017 via mobile

We were 6 family members and took 3 rooms at the first floor. Hotel staff were extremely helpful and helped with any need or ask.
Rooms are big with comfortable king size bed and large enough shower/bath.
Only issue was the small parking space and though they have a nearby garage , it cost 15CHF per day.
Breakfast was ok as well, and they offered also gluten free bread which was great!
Definitely great service and great location at the entrance to Basel old city.
Also a great spot for star travels to Germany and France.
Thanks much to the great staff of Hotel Spalentor.

Stayed: September 2017, travelled with family
Thank Inbar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 11 September 2017

Dear Inbar,
thank you very much for your stay and your fantastic review.
Awesome that you were totally satisfied espescially with the service of our staff.
We wish you all the best and look very much forward to your next visit in lovely Basel.
With warm regards,
Julia Breisacher and the entire team

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Reviewed 10 September 2017

Lovely, modern hotel in good location. The charming young ladies at the desk were so very helpful and knowledgeable in showing us what we should see and how to get there. The outside garden area was perfect for a relaxing drink after sightseeing.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Kerry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 11 September 2017

Dear Kerry,
thank you very much for your lovely review.
Awesome that you enjoyed the location and service of our staff as well as our beautiful garden to relax after sightseeing.
We wish you all the best and look very much forward to your next visit.
With warmest regards,
Julia Breisacher and the whole team

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Reviewed 5 September 2017

Stayed here just one night. It was very clean, modern and close to the tram. A tram pass was even included. The staff was extremely helpful and friendly. Would highly recommend this place. There is a nice sitting area outside where you can enjoy the beverage of your choice.

Stayed: September 2017, travelled as a couple
Review collected in partnership with this hotel
Thank MsGambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julia B, Manager at Hotel Spalentor Basel, responded to this reviewResponded 6 September 2017

Dear MsGambler,
thank you very much for your stay, this lovely review on tripadvisor and your recommendation of our Hotel Spalentor.
Awesome that you enjoyed the service of our staff, as well as the moblility ticket for the public transport in Basel and the sitting area in our beautiful garden.
We wish you all the best and look very much forward to your next visit.
With warmest regards,
Julia Breisacher and the whole team

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Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Phone Number:
Region: Switzerland > Canton of Basel > Basel
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Basel
#2 Business Hotel in Basel
#4 Family Hotel in Basel
#4 Romantic Hotel in Basel
Price Range: RM482 - RM1,123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Official Description (provided by the hotel):
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 
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Also Known As:
Spalentor Hotel Basel

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