To start with: I went with my parents and the food was really good. We took the pierrade and the meat was delicious.
The problem here is really the customer service:
- we had made a reservation, arrived at the right time and the table...wasn’t ready. They asked us to sit at a table where previous customers had just left and was to be cleaned yet;
- we had to wait for 30 minutes before they even brought us the menu:
- we had to ask for bread, pepper and water 4 times before we finally got them;
- the pierrade is with a “a gogo” formula, so “all you can eat”. We ordered three plates of meat and then they completely stopped to come to our table and even ask us if we wanted something more, not even water.
- for this reason, we couldn’t ask for the bill and when we went to pay inside the restaurant we were addressed very impolitely and were asked what we wanted..
I don’t know if this treatment is due to the fact that we do not speak fluent french, but it’s anyway not excusable..the meat, again, is delicious, but the staff is so rude and I felt so uncomfortable and unwelcome that I will not go back!More