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“Adequate airport hotel” 3 of 5 bubbles
Review of Holiday Inn Express Geneva Airport

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Holiday Inn Express Geneva Airport
Ranked #38 of 106 Hotels in Geneva
London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Adequate airport hotel”
3 of 5 bubbles Reviewed 19 March 2012

I stayed one night in February 2012 and found the staff unhelpful and impolite. I had to wait over one hour at the airport for the shuttle to pick me up to take me to the hotel. I rang the receptionist who said the driver of the shuttle was having a "rest". Ringing again after 30 minutes, the receptionist was annoyed that I had rang again. She said aggressively that I should wait until the driver finishes his "rest". Everything else is as you would expect from Holiday Inn Express, basic but adequate.

  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank abdiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Holiday Inn Express Geneva Airport, responded to this review, 18 April 2012
Dear abdiz,

I sincerely apologize for the miscommunication with the front desk staff.
This is not something you would expect to hear when calling for a shuttle
and for that reason I would like to discuss this with you in further detail.
I have sent you a private message with my contact information.

Thank you

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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844 reviews from our community

Traveller rating
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    70
    23
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (96)
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English first
Cebu City, Philippines
Level Contributor
249 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 277 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

Stayed in this hotel for 2 weeks. The location is a walking distance from Geneve Airport.
A recommended hotel for budget travel. They have free shuttle from/to airport from 5:50 AM to 11:00 PM.

  • Stayed July 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nathzniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

This is a minimal airport hotel that offers you a good clean comfortable room with breakfast. They offer a free airport service which runs until late into the evening. The staff are excellent and very helpful and friendly. I stayed one night while visiting the 82nd Salon international de l'auto et accessoires.

Being Geneva everything is Uber expensive and though the price is quite high per night, compared to the rest of Geneva its a reasonable deal. I use Holiday Inn hotels often and the level of service is on par with what i am used too. Breakfast inst anything to shout about, its simple but filling.

my only gripe was I couldn't turn off the built in fan within the room, even when you remove the key card from the main electrical point. I found it, it dehydrated me during the night and caused to have a rather sleepless night.

  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank usman_m_a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zichron Yaakov, Israel
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 6 March 2012

I stayed one night on my way home. This is a minimal airport hotel that only serves breakfasts.
I took the free shuttle from the airport in the evening. In the morning my flight left at 07:00 and the first free shuttle is only at 05:50 I had to pay 6 CHF for an alternative shuttle service that I reserved at reception when I arrived.
That was too early for breakfast, although I was told that the reception clerk could have made me coffee.
I had a beer (free from my Priority Club membership) in the minimal bar. At least there is free wifi down there - none in the room, and wired internet in the room is expensive too.

  • Stayed March 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Case Manager at Holiday Inn Express Geneva Airport, responded to this review, 27 March 2012
Dear pshotts,

Thank you for your review. I apologize for the inconveniences you experienced at our hotel.
Your feedback is appreciated as this lets us know on what areas we can improve.

Thanks again,

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

Nice HI Express hotel - very convenient when you fly early out of Geneva. Efficient staff. Modern rooms nicely decorated. New TV sets. Did not test breaksfast as I always flew out too early.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank StephDGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Geneva Airport

Property: Holiday Inn Express Geneva Airport
Address: 16 Route de Pre-Bois, Geneva 1215, Switzerland
Phone Number:
Region: Switzerland > Canton of Geneva > Geneva
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#10 Best Value Hotel in Geneva
Price range (per night): RM458 - RM1,044
Hotel Class:3 star — Holiday Inn Express Geneva Airport 3*
Number of rooms: 35
Official Description (provided by the hotel):
Welcome to the Hotel Express By Holiday Inn Geneva Airport. Ideally located next to the Geneva Airport and Palexpo Congress Centre, the hotel is only 15 min from City Centre and Lake Geneva: Free transportation ticket available at reception. The hotel offers free shuttle service to and from the airport every 20 min. from 05.50am to 11.30pm. Start your day with our free continental buffet breakfast, served every morning from 06.30am to 10am. Companies in our direct neighborhood: Jet Aviation-Tag Aviation-Skyguide-Eli Lilly-Cambridge-Charmilles-TCS-IBM-Lexmark-IATA-Dell. With its fast, efficient and convivial service at very attractive prices, the Hotel Express by Holiday Inn Geneva Airport has a bar, a lobby with free Wireless Lan access, television, a business centre with internet access (charge), a breakfast room, two meeting rooms and an underground and external carpark (CHF15/24 hours). All our rooms are equipped with bathroom with shower and separate toilet, a working desk, high speed internet access (CHF 10/day), a telephone, an interactive television set and a tea and coffee maker. Within few minutes walking distance, you will find various restaurants, a fitness centre, a casino and a shopping mall Our friendly reception staff is at your disposal if you need to rent a car or if you want to buy a city tour. ... more   less 
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Also Known As:
Express By Holiday Inn Geneva Airport Hotel Geneva
Holiday Inn Geneva Airport
Geneva Holiday Inn

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