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Eastwest Hotel
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Reviews (810)
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512
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All reviewseast westtrain stationold townsmall luxurynespresso machinethe red light districtgreat boutiquelake genevadeluxe roomsmall hotelminute walklovely hotelcomfy bedupon checkconvenient locationhotel restaurantvisiting geneva
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15 - 20 of 810 reviews
Reviewed 3 March 2018

I stayed here for 1 night almost two weeks ago. Very disappointed. The room and hotel had a bad smell of what seemed like a mix of Indian food and disinfectant bleach.

And while the receptionist was very helpful on check-in, I unfortunately would not go back.

Also, be warned, the hotel sits right in/next to the red light area. So the surrounding area is sketchy.

Room Tip: Don't stay anywhere near the ground floor.
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

The welcome was warming, the room a wonderful size with a cozy feel and the taster menu just superb a talented Chef indeed. Geneva is expensive but this hotel and its flavoursome food is worth a visit.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavetChristophe, Directeur at Eastwest Hotel, responded to this reviewResponded 6 March 2018

Dear Sharon M.

Thank you for taking the time to share your experience. We're delighted to read that you appreciated the warm and cosy atmosphere of the hotel as well as the superb food of our restaurant.
We hope to have the pleasure of welcoming you again.
Kind regards
Christophe Tavet
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018

Had to spend one night in Geneva following a ski vacation and found this place. I was very impressed with it, clean and modern inside and very friendly staff. A short, pleasant walk to the old town (10 minutes). I would certainly stay here again.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavetChristophe, Directeur at Eastwest Hotel, responded to this reviewResponded 6 March 2018

Dear Dennis R.

Thank you for choosing Eastwest hotel on the way back from your ski vacation. It's great to know you were impressed with your stay and that we may have the pleasure of welcoming you back again.

Kind regards,

Christophe Tavet
Manager

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Reviewed 20 February 2018

Wonderful, warm experience at Hotel Eastwest from the moment we entered the lobby. The staff were welcoming and accommodating with our early arrival from overseas. Communication with the hotel always responded to promptly. We enjoyed our experience so much that we have already booked another stay.

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Dianne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavetChristophe, Directeur at Eastwest Hotel, responded to this reviewResponded 27 February 2018

Dear Dianne K,

It's absolutely wonderful to know that you had such a fantastic weekend at Eastwest that you have already booked your next visit. Above all, we appreciate your recognition of our staff. Every member of the team takes his /her role very seriously and they all try their very best to provide that personalized quality of service that our guests expect.
The entire team looks forward to welcoming you back in spring!
Kind regards,
Christophe Tavet,
Manager

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Reviewed 17 February 2018 via mobile

This boutique hotel is stunning and has a secret of one of the BEST chefs internationally, Xavier Watrelot.
We are local business owners in Paquis, and the restaurant/bar/terrace is one of our favourite chill out places. The staff are also exceptional and the east-west ambiance is beautiful.
Do NOT MISS IT!!

Stayed: February 2018, travelled on business
Thank Sapere A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TavetChristophe, Directeur at Eastwest Hotel, responded to this reviewResponded 27 February 2018

Dear A.Sapere,

Thank you for your loyalty and for sharing one of the best kept secrets in Geneva! Our chef Xavier is extremely talented and his dishes look as good as they taste.
As for the atmosphere, it's great to hear that we're one of your favourite chill out places.
Looking forward to your next visit!
Christophe Tavet
Manager

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