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All reviewssingle roomtrain stationfree phoneenjoyed my stayroom was clean and comfortablelauterbrunnen valleytwo nightsluggagebalcony
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Reviewed 30 November 2017

Very clean. Beautiful view of the Lauterbrunnen valley. The lady who runs the hotel was very helpful. She met us at the Wengen train station at about 21:00 in the evening and drove us to the hotel in motorized trolley. She also drove us back to the train station at the conclusion of our stay. I was slow in getting down to breakfast one morning ... she saved breakfast for me.

Stayed: October 2017
4  Thank abbott10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017

Yes, its quiet, staff were very attentive. The hotel was clean, very comfortable and easy to access. Everyone walks around Wengen. Yet, when it was cold and dark, I was picked up and dropped off at the train station. Owner was friendly yet English was her second language so we both tried. I was spoilt with beautiful continental breakfasts and gorgeous orange eggs. It was an easy space to stay. The hub of things to do is near the railway station, the hotel is up the hill a bit, a pretty village to walk through, but when you have walked all day, all I wanted to do was eat and sleep.

Room Tip: I was upstairs with a view across the village and mountains.
  • Stayed: September 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Erica A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marion P, Inhaber at Alpenruhe Kulm Hotel, responded to this reviewResponded 4 November 2017

Dear guest, thank you very much for taking the time to review our Hotel Alpenruhe. We are very pleased to learn that you enjoyed your stay with us and look very much forward to welcoming you soon again here in Wengen.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2017

We stayed here on August 16 and17, 2017, the second two nights of our 8-night Swiss Alps adventure. We started in Grindelwald, then went on to Wengen, Murren, and Kandersteg for our final destination. Our room was clean, plenty spacious and had a balcony with a view. It appeared like there were very few guests in the hotel. It seemed like a ghost town. Perhaps because the hotel manager/owner was so unfriendly, and was just plain miserable. I am not sure why she seemed so unhappy, it is almost as if she didn't want to be there. She was short with her responses, had a scour on her face the entire time, never smiled, and quite cranky. Aside from our room, I have to say that the meals were good. Wengen is a charming small town, the manager/owner, not so much.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank Maria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

We needed an uncomplicated, nothing fancy, over-night stay in the middle of a 2-day point-to-point hike in the Kleine Scheidegg vicinity - hence booked the Alpenruhe in Wengen. Initially my wife, adult daughter and I arrived in the middle of a heavy rain storm, clothes and hiking gear all soaked. Since we didn't feel like heading out again in the rain for dinner, we asked if we could eat in. The hotel *does* serve dinner - but according to the owner - "only for special guests", and said "No". We subsequently booked a second room for 2 further members of our hiking group who could not reach their own accommodation at Moenchjochhutte due to the storm. When settling the bill, we were confused by 3 separate ~similar bills - for 2 rooms. We could not extract any meaningful explanation from the owner, and eventually just paid. To be fair, the price per person was a reasonable deal, but the owner was just not helpful - AND - it wasn't a language problem since we are fluent in German.

  • Stayed: July 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Colin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

We booked this hotel mostly because of the price and boy was that a mistake. Where to begin:
The owner
Very unfriendly and not hospitable. She seemed more focused on her computer than helping the guests. When we asked general questions about the room and area, she was sarcastic and rude in her responses.

The room
Our room was EXTREMELY outdated and smelled musty for the duration of our stay. It gets uncomfortably hot in the room. The owner suggested opening the windows for the fresh air, however when we did that moths and other bugs flew in. What was advertised as a Queen bed was actually just two twin beds pushed together that were not comfortable. Couldn't sleep with a blanket on either as it was 95 degrees in the room.

The location
It is one of the farthest hotels from the train station and ends with a somewhat large uphill climb. Although you can arrange to be picked up from the train station, you'll wind up walking back and up the hill numerous times which can be taxing if you are not in shape or have been hiking all day.

The best and only good thing about this place was the stunning view of the Lauterbrunnen Valley.

Would not recommend this hotel to anyone. There are far superior hotels in Wengen that are worth the extra money.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Elliot G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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