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Reviews (2,168)
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1,797
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All reviewshot chocolatetrain stationrubber duckcarrot juicegreat hotelbreakfast buffetperfect locationfree mini barcoffee and teapedestrian zonelittle touchessoft drinksfunicular riderestaurants and shopsfew stepswould highly recommend this hotelshort walk to the lake
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54 - 59 of 2,168 reviews
Reviewed 11 December 2017

Loved this hotel. It feels luxurious but homely. Our room was small but beautifully furnished and presented. The walls are covered in material, rooms and corridors. Breakfast has a good selection and when you turn your cup over there is a little sweet with a smile on your saucer. The foyer is comfortable with lots of seating. Tea and coffee are free in the foyer and there is always cake and fruit to help yourself too as well. There are lots of free nibbles at happy hour. Would love to stay here again.

Stayed: September 2017, travelled as a couple
Thank Andrina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

If you are traveling by train to Lugano, you cannot pick a better place to stay. Right at the base of the funicular from the train station to the lower town, you will find the Lugano Dante. When you walk in, you will find a warm and inviting atmosphere like at a Swiss mountain inn. Cozy chairs, coffee and snacks, newspapers and tourist information. A staff person gives you a warm greeting immediately and explains all of the services they offer with your reservation, including their breakfast buffet. Your room may be on the small side but it is cozy and inviting. This is not a modern hotel yet they have all modern conveniences. They seem to relish in their early 1980s decor with the gold and deep red finishings, eighties style call buttons, and lighting..... and it works! The bathrooms are fully equipped and modern and they are generous with the toiletries.
We also enjoyed the bar area in the late evenings where you can mingle with guests who might be businessmen and women, a young hipster on travel, families, and retirees. Something about this place just lets you know they are glad to have you and want you to come back.
Breakfast offerings in the breakfast room are generous and best of all, ask about the Ticino Card which allows you free public transportation through the Ticino area and up to 30 pct discounts at tourist attractions, stores and eateries! This is a great experience at a great value!


Stayed: December 2017, travelled as a couple
1  Thank tfwillyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontana-GM, Direttore generale at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 5 December 2017

Dear tfwillyb,

Thank you for taking the time to share your beautiful and detailed feedback.

Our job is to take care of our valued customers offering them all our attention and a personalized service.

Hoping to welcome you back to our hotel very soon!

Best regards.
Carlo Fontana GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

Very close to the city center, quiet small rooms with free customizable minibar, very nice staff, a great buffet breakfast included. Little trouble parking the car, i suggest booking a parking spot directly in the hotel
Definetly worth the price

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Diego O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontana-GM, Direttore generale at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 5 December 2017

Dear Diego O,

Thank you very much for having stayed at Hotel Lugano Dante. Your comment is important to us.

Here is a useful information to all users of Tripadvisor: Hotel Lugano Dante offers an underground garage for 52 cars, completely automatized, constantly watched over and naturally not accessible to strangers. Our daily Parking fee is CHF 33.- (24-hours Parking fee in Lugano city: average CHF 43.-). Cars like SUV or longer than 5.05 meters and higher than 1.87 meters cannot be parked in our automated garage because of their dimensions. In this case there is a public garage just a few meters away from our hotel. On our website you will find all the information on how to reach us.

You are a valued guest: please come back and stay with us again and again.

Carlo Fontana GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017

The hotel is located right next to funicular from the train station and is in the center of Lugano. Excellent service, comfortable hotel. Always a pleasure to stay here. From here you can walk into Lugano with ease.

  • Stayed: November 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontana-GM, Direttore generale at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 5 December 2017

Dear Tom,

Thank you very much for your beautiful review. Your opinion is very important to us and it’s also a source of inspiration!

It’s a pleasure to offer our guests a unique and an unforgettable experience.

Please come back again in Lugano. We are waiting for you.

Carlo Fontana GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2017 via mobile

really nice hotel, quiet, and so many nice details to discover. My room was a bit small, but ok. Breakfast was excellent. Staff is very friendly and helpful. Location in city center is ideal to discover the city.

Stayed: November 2017
1  Thank Martinair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fontana-GM, Direttore generale at Lugano Dante Center Swiss Quality Hotel, responded to this reviewResponded 30 November 2017

Dear Martinair,

Thank you for spending your precious time writing your beautiful feedback. Our job is to take care of our valued customers.

It is true that some of our rooms are a bit on the small size. But we strive to be honest and transparent by providing accurate descriptions and photos so that our guests can fully understand what type of room they are booking.

As the comment is anonymous, we cannot therefore go back to your room reservation and verify which room you have been assigned.

We truly wish you had reported your dissatisfaction to our reception staff right away. We would have been happy to offer you a bigger room for just a small supplement.

We hope you will stay with us again and give us the opportunity to show you again how much we care about our guests.

Best regards.
Carlo Fontana GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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